How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified ICT Procurement and Technology Sourcing Expert in Ireland

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified ICT Procurement and Technology Sourcing Expert

Certified ICT Procurement and Technology Sourcing Expert: industry context, trends and professional standards
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement's contribution to organisational strategy
Categories of spend and stakeholders
Professional standards and ethics (CIPS)
Public versus private procurement
Supply markets and the enabling environment
Sustainability and responsible sourcing
Digital procurement and the future of the profession
Career pathways and professional development

Specifying the Need

Specification writing and the specification trap
Total cost of ownership versus purchase price
Demand management and controlling maverick spend
Freight, transport mode and route reliability
Professional ethics and codes (CIPS)
Integrity, transparency and fair dealing
Warehouse operations and stock accuracy
Governance of procurement decisions
Responsible and sustainable procurement
Compliance, audit and accountability
Procurement KPIs and savings measurement
Total cost and value delivered
Process efficiency and cycle time
Continuous improvement and lean procurement
Supplier and category performance

Total Cost, Not Price

Total cost of ownership versus purchase price
Supplier market analysis and competition
Contract performance, remedies and variations
Cybersecurity and data protection
AI, blockchain and digital supply chains
Supply chain risk identification and mapping
Risk assessment and prioritisation
Supplier financial and operational risk
Business continuity and contingency planning
Resilience and network redundancy
Geopolitical and disruption risk
Insurance, hedging and mitigation
Crisis management and recovery
Ethical and reputational risk
Monitoring and early-warning systems

Negotiating Durable Terms

Negotiating with suppliers
Contract performance, remedies and variations
Supplier dependency, development and continuity
Dispute resolution and claims
Supplier onboarding and due diligence
Supplier segmentation and relationship strategy
Supplier relationship management (SRM)
Performance measurement and scorecards
Innovation and value from suppliers
Managing underperformance and risk
Supplier diversity and local content
Collaboration and partnership models
Supplier audits and assurance
Logistics and distribution network design
Transport modes, planning and optimisation

Demand and Consolidation

Demand management and controlling maverick spend
Supplier market analysis and competition
Inventory service levels and the cost of stockouts
Inventory models: EOQ, safety stock, reorder points
Materials requirements planning (MRP)
Demand and supply planning (S&OP)
Bill of materials and master scheduling
Capacity and production planning
Warehouse and stock control systems
ABC analysis and stock optimisation
Obsolescence and working-capital impact
Operations performance and throughput
E-procurement and procure-to-pay systems
Spend analytics and dashboards
Supplier and contract management systems

Integrity in Award

Procurement fraud, collusion and bid rigging
Specification writing and the specification trap
Supplier market analysis and competition
Implementation and contract plan
Spend analysis and demand aggregation
Supply market analysis and Porter’s forces
Global sourcing and international trade
Sourcing plans and go-to-market
Contract law fundamentals and formation
Terms, conditions and clauses
Service-level agreements and KPIs
Freight forwarding, incoterms and customs
Warehousing, storage and materials handling
Inventory management and optimisation
Demand planning and forecasting

Understanding the Supply Market

Supplier market analysis and competition
Total cost of ownership versus purchase price
Specification writing and the specification trap
Digital procurement roadmaps
Value and savings programmes
Category and supplier innovation
Procurement maturity assessment
Driving measurable procurement value
Capstone scoping: a real sourcing or supply challenge
Spend and situation analysis
Designing a sourcing or supply strategy
Business case and savings plan
Order fulfilment and last-mile delivery
Reverse logistics and returns
Cold chain and specialised logistics

Cost and Value

Transparency, fairness and value for money
Logistics performance and cost control
Options appraisal and cost-benefit
Codes of conduct and values
Stakeholder and investor engagement
Business case, cost and impact analysis
Cost, quality and cycle-time metrics
Embedding values and behaviours
The employee lifecycle and HR value chain
HR's role in culture, values and employer brand
Headcount budgeting and establishment control
Financial reporting standards (IFRS/GAAP)
Time value of money and discounting
Short-term financing and money markets
Investment of surplus funds

Risk, Control and Integrity

Supply chain visibility and control towers
Analytical techniques and bias
Compliance monitoring and enforcement
Preparing financial statements
Contract types and risk allocation
Contract governance and compliance
Environmental, social and governance (ESG)
Security governance and management systems
Likelihood, impact and risk rating
Risk treatment and countermeasures
Intelligence-led risk assessment
Responsible and sustainable governance
Committees: audit, risk, remuneration
Governance frameworks and codes
Compliance frameworks and programmes

Legal and Regulatory

Legal and regulatory responsibility
Legal, cost and feasibility analysis
Policy, planning and objectives
Legal and other requirements
Real estate regulation, licensing and professional conduct
Policy administration and customer service in insurance
Insurance regulation and consumer protection
Regulation of transport: authorities, conventions and licensing
Tariffs, regulation and the economics of essential services
Regulation, ethics and misinformation in media and telecoms
Legal responsibilities and professional bodies
Regulatory change management
Health and safety legal duties
Financial reporting frameworks (IFRS/GAAP)
Compliance and regulatory projects

Data and Measurement

Professional reporting and documentation
Data privacy and consent
Data ethics and customer privacy
Banking KPIs and branch scorecards
Service quality and turnaround metrics
Transaction monitoring and suspicious reporting
Data protection and customer privacy
Regulatory reporting and audits
Data, analytics and customer insight
Control monitoring and reporting
Data analytics in audit
Reporting quality and earnings management risks
Management reporting and decision support
Performance measurement and KPI dashboards
Financial data, master data and the chart of accounts

Stakeholders and Negotiation

Internal customers and business partnering
Influencing and negotiation with stakeholders
Negotiation with buyers, suppliers and financiers
Partnership building and multi-stakeholder platforms
Relationship management and retention
Stakeholder mapping and collaboration
Managing difficult stakeholders
Stakeholder mapping in banking
Negotiation and influencing
Relationship management and cross-selling
Wealth, SME and corporate relationships
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Employment relationship and the psychological contract

Leadership and Decisions

Competitive bidding and tender management
Team leadership in procurement
Property management and facility operations
Programme cycle management in NGOs
Grant compliance and restricted funding management
NGO financial management and budget-versus-actual discipline
Procurement and asset management under donor rules
Reinsurance and capacity management
Solvency, capital and prudential supervision
Disruption management: delays, claims and recovery
Energy efficiency and demand management
Collaboration and teamwork
Writing advisory reports that drive decisions
Project management standards (PMI, PRINCE2)
Project roles and the project manager

Projects and Delivery

Leading procurement projects and change
Voice, communication and delivery
Continuous improvement of programmes
Project management principles and lifecycle
Cost reduction and efficiency programmes
Forecasting and planning (FP&A)
Managing HR projects and change
Strategic workforce planning and demand forecasting
Supply analysis, gaps and scenario planning
Onboarding and induction programme design
Succession planning and talent pipelines
Team leadership in field and project settings
Interpreting financial statements
Integrated and sustainability reporting
Implementation planning and risk management

Systems and Technology

Environmental management systems (ISO 14001)
Reporting quality and governance
Digital permits and inspections
Automation and safety technology
Management accounts and dashboards
Digital transformation and IT strategy
Bancassurance and digital insurance models
Budget vs actual and variance
Water supply systems: sources, treatment and distribution
Telehealth and digital care delivery
Cost and profitability analysis
Cybersecurity and fraud technology
Technology governance and change control
Digital credit and alternative data
Performance management systems and cycles

Operations and Quality

Procurement transformation and operating models
Outcome and process measures
Quality and delivery metrics
Delivery, quality and stakeholder plan
Quality planning and assurance
Quality control and continuous improvement
Integrated risk and quality control
Data quality and governance
Cross-functional collaboration with product and service
Yield, productivity and profitability metrics
Data quality, analysis and reporting
Competitive bidding processes
Business process mapping
The HR function: roles, operating models and value creation
Quality assurance and standards

Sustainability and Ethics

Ethical sourcing and modern slavery
Carbon, scope 3 and sustainable logistics
Resource efficiency and circular practice
Sustainability and climate responsibility
Environmental monitoring and reporting
Continuous environmental improvement
Sustainable procurement principles and standards
Sustainability reporting and disclosure
Embedding sustainability in sourcing
Mine water, tailings and environmental management
Social media management: platforms, communities and algorithms
Control environment and risk assessment
Corporate social responsibility communications
Sustainability, ESG and integrated value
Forecasting and planning

Capability and Development

Competency framework development
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Knowledge management and capability building
Delegating for development
Managing resistance and capability building
Category management and strategy development
Supplier development and improvement
Real estate development and project appraisal
Proposal development and donor reporting
Attachment and developmental theory
Leadership and management development
Training needs analysis and learning strategy
Lessons learned and development
Scaling delivery capability

Communication and Documentation

Presenting sourcing recommendations
Managing supplier communications
Communicating technical information to diverse audiences
Professional report writing and presentation
Communication and interpersonal skills
Influencing and presenting insights
Professional and persuasive communication
Process and control documentation
Crisis communications
Stakeholder communications
Ethics in communications
Data visualisation for finance
Toolbox talks and safety communication
Communicating vision and telling stories
Executive communication and presence

Strategic Context

Vision, mission and strategic intent
Competitive strategy and positioning
Business model design and innovation
Setting strategic priorities and choices
Aligning teams around strategy
Strategy execution and the balanced scorecard
Strategic decision-making under uncertainty
Measuring strategic progress
Turning strategy into results
Procurement’s contribution to organisational strategy
Sourcing strategies and portfolio (Kraljic)
The marketing concept and customer orientation
The marketing mix and the 7 Ps
Aligning marketing and sales (smarketing)
Digital disruption and modern go-to-market

International Trade

Cross-cultural and global inclusion
Global sourcing and trade
Customs, clearing and compliance
Expanding into regional and export markets
Decision support and insight
Transfer pricing and international tax
Cross-border data and transfers
Global and comparative HR contexts
International and cross-border tax
Communicating financial results
Traceability, certification and export requirements

Workforce

Workforce management and scheduling
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Employee engagement models and drivers
Customer (employee/manager) satisfaction
Employer branding and employee value proposition (EVP)
Communicating risk to the workforce
Workforce and shift management in retail
Psychodynamic and psychoanalytic approaches
Destination, venue and experience products

Customers and Demand

Customer segmentation and needs analysis
Customer journey and experience design
Market research and customer insight methods
Voice of the customer and acting on feedback
Buyer behaviour and the customer journey
Voice of the customer and feedback
Customer retention in the vehicle ownership cycle
Demand, master scheduling and material requirements planning
Customer loyalty and repeat purchase in retail
Telecom products, tariffs and customer lifecycles
Client feedback and satisfaction
Customer service technology stack
Social media customer care
Unified customer view
Customer loyalty and advocacy

Change and Improvement

Large-scale transformation and agile ways of working
Professional roles, boundaries and settings
Ethical principles and codes of practice
Continuous improvement cycles
Driving measurable safety improvement
Management review and improvement
Certification and continual improvement
Process improvement and lean thinking
Productivity and efficiency improvement
Variations, claims and delay: managing change on site
Evidence-based improvement
Designing a service or experience improvement
Digital transformation in banking
Continuous improvement and lean banking
Driving measurable banking improvement

Safety and Continuity

Emergency, humanitarian and constrained procurement
Confidentiality and health data
Designing a safety programme or control
Job safety analysis (JSA) and task risk
Emergency preparedness and response planning
Business continuity and recovery
Contractor and visitor safety
Predictive safety analytics
Event risk, safety and contingency planning
Industrial utilities, energy and process safety interfaces
Managing boundaries and dual relationships
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Risk assessment and safety planning
Health, safety and compliance in delivery

Professional Standards

Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Treating customers fairly and market conduct
Anti-corruption and financial-crime ethics
Bribery, corruption and conduct risk
Ethics and independence
Ethics and professional standards in finance
Ethics and transparency in tax
Digital ethics and responsible AI
Ethics and responsible leadership
Ethics and professional conduct in security
Ethics in tax practice
Ethics, transparency and reputation

Knowledge and Records

Monitoring, evaluation and learning for accountability
Health records, data and confidentiality
Record-keeping and data protection
Data, records and confidentiality tech
Professional documentation and presentation
Agri-enterprise planning and farm records
Peer support and consultation
Complaint data and learning
Tender planning and documentation
Cognitive load and learning science
The learning and development profession
Blended and hybrid learning design
Motivation and self-directed learning
Information lifecycle and records management
Instructional design and blended learning

Performance Management

Setting objectives, indicators and targets
Benchmarking against standards and best practice
Linking CX to business performance
Operational efficiency and productivity
Performance management in service
Coaching for performance
Operational efficiency and channel management
Operational efficiency and cost-to-income
Sales performance and pipeline management
Social performance and outreach
Performance and dispute management
Warehouse performance metrics
Planning performance and service
Digital channels and performance marketing economics
Benchmarking against best practice

Procurement Practice

Public procurement frameworks and principles
Contract oversight in the public sector
Supplier development and innovation
Managing supplier risk
Tenders, proposals and the bid decision
Make-or-buy and outsourcing decisions
Contract administration and variation
Vendor, venue and supplier contracting for events
Range planning and category management
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Governance of campaigns and spend
Tender and bid management
Market access, buyers and contract farming
Category management and strategy

Supply Chain and Logistics

Input supply, agro-dealers and last-mile distribution
Logistics KPIs and cost control
Warehouse design and layout
Warehouse management systems (WMS)
ABC analysis and stock policy
Receivables, payables and inventory management
Ethical supply chains
Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
Service quality and the passenger experience in transport
Duty of care and risk management
Storage, drying and stock management

Frequently Asked Questions

Common Questions

What is the CICO certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with CIPS, ISO and recognised procurement and supply-chain standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CICO?

This certification is ideal for Procurement and Purchasing Officers, Supply Chain and Logistics Professionals, Contract and Category Managers and Warehouse and Inventory Managers, and other professionals seeking to formalise their expertise in procurement, sourcing, contract management and supply chain operations with a globally recognised credential.

How long does the CICO certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CICO internationally recognised?

What is the cost of the CICO certification?

The Certified ICT Procurement and Technology Sourcing Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CICO certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CICO?

The Certified ICT Procurement and Technology Sourcing Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CICO?

The Certified ICT Procurement and Technology Sourcing Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CICO while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CICO?

Graduates progress towards senior procurement, category and supply-chain leadership roles. The CICO strengthens your expertise in procurement, sourcing, contract management and supply chain operations and positions you for advancement across corporates, NGOs, government and international organisations.

Certified ICT Procurement and Technology Sourcing Expert