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⛑️ Safety & Health  ·  Advanced

Certified Hospital Management Specialist

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CHOMS)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Hospital Management Specialist

Designed for today’s high-impact professionals, the Certified Hospital Management Specialist (CHOMS) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in occupational safety, health and workplace wellbeing.

This 10 Weeks programme is structured around ISO 45001, OSHA and recognised occupational health and safety standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CHOMS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Hospital Management Specialist
Acronym
CHOMS
Category
Safety & Health
Level
Advanced
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 449
Live Virtual
USD 649
Target Audience

Who Should Enrol?

  • Safety and Health Officers
  • HSE Managers and Supervisors
  • Site and Operations Safety Leads
  • Risk and Compliance Practitioners
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Leadership Capability
Develop the strategic and operational skills to lead complex occupational safety functions
Career Advancement
Accelerate your career towards senior HSE and safety-leadership roles
Strategic Thinking
Build the strategic thinking, analysis and execution skills of world-class leaders
Organisational Impact
Design and implement occupational safety systems that drive performance and measurable results
Personal Excellence
Develop emotional intelligence, resilience and authentic executive presence
Global Employability
Qualify for occupational safety roles across construction, energy, manufacturing, marine and industrial operations worldwide
Competency Framework

Core Competencies You Will Develop

Hazard Identification and Risk Assessment
Occupational Health, Hygiene and Wellbeing
Safety Management Systems and Compliance
Incident Investigation and Emergency Preparedness
Safety Culture, Training and Behaviour
Professional Ethics and Governance
Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

1
Foundations and Strategic Context of Certified Hospital Management Specialist
  • Certified Hospital Management Specialist: industry context, trends and professional standards
  • Occupational safety and health principles
  • The business and moral case for HSE
  • HSE roles, responsibilities and competence
  • Legal framework and regulatory duties
  • Safety management systems overview (ISO 45001)
  • The hierarchy of controls
  • Safety culture and leadership
  • Ethics and duty of care
  • HSE as a strategic enabler
  • Career pathways and professional development
2
Performance and Difficult Conversations
  • Managing performance day to day
  • Difficult conversations and managerial courage
  • Building and leading a team
  • Running meetings that produce decisions
  • Operational planning and workflow management
  • Managing upward and across
  • Decision making for managers
  • Managing budgets and resources
  • Developing your own management practice
  • Strategic alignment across an organisation
  • Organisational design as a strategic choice
  • Power, coalitions and organisational politics
  • Leading under ambiguity and complexity
  • Strategic learning and the adaptive organisation
  • Culture as a strategic asset
3
Decisions, Budgets and Resources
  • Decision making for managers
  • Managing budgets and resources
  • Operational planning and workflow management
  • Succession and the leadership pipeline
  • Executive ethics and the leader’s shadow
  • Leading in crisis and under scrutiny
  • The transition from doing to managing
  • Delegation and appropriate autonomy
  • Prioritisation and managing competing demands
  • Leading strategic change
  • Developing strategic capability in others
  • The executive transition: from function to enterprise
  • Setting and communicating strategic direction
  • Leading through other leaders
  • Building and running a top team
4
Managing Upward and Developing
  • Managing upward and across
  • Developing your own management practice
  • Developing strategic capability in others
  • Executive presence and credibility
  • The strategic narrative
  • Executive time, attention and decision cadence
  • Leading across cultures and geographies
  • Working with a board and governance
5
From Doing to Managing
  • The transition from doing to managing
  • Delegation and appropriate autonomy
  • Developing your own management practice
6
Delegation and Autonomy
  • Delegation and appropriate autonomy
  • Building and leading a team
  • Managing performance day to day
7
Prioritisation and Focus
  • Prioritisation and managing competing demands
  • Running meetings that produce decisions
  • Operational planning and workflow management
8
Financial Management
  • Budget vs actual and variance
  • Cost and profitability analysis
  • Data visualisation for finance
  • Communicating financial results
  • Cost-benefit and investment appraisal
  • Project budgeting and financial control
  • Funding, cash flow and financing
  • Financial risk in projects
  • Cost estimation and budgeting
  • Time and cost control
  • Managing schedule and budget performance
  • Cost-effectiveness of controls
  • Cost, feasibility and control analysis
  • Preparing financial statements
  • Financial reporting frameworks (IFRS/GAAP)
9
Communication
  • Presenting recommendations to senior decision-makers
  • Anti-corruption and honest reporting
  • Business intelligence and reporting
  • Interpreting financial statements
  • Integrated marketing communications (IMC)
  • Reputation and crisis communications
  • Presenting, demonstrating and proposing
  • Presenting and influencing
  • Findings, rating and reporting
  • Audit committee reporting
  • Audit opinions and reporting
  • Professional portfolio and presentation
  • Presentation and public-speaking skills
  • Dashboards and reporting
  • Language and communication training
10
Decision Making
  • Decision-making and problem solving
  • Data-driven decision-making
  • Integrated and sustainability reporting
  • Data-driven decision support and analytics
  • Prioritising experience investments
  • Problem loans, restructuring and recovery
  • Evidence, judgement and scepticism
  • Root-cause analysis and problem solving
  • Management reporting and decision support
  • Capital structure and financing decisions
  • Ethical decision-making under pressure
  • Portfolio management and prioritisation
  • Setting strategic priorities and choices
  • Strategic decision-making under uncertainty
  • Structured problem-solving and root-cause analysis
11
Change
  • Organisational change management
  • Change and adoption in projects
  • Agile and digital transformation projects
  • Measuring change and project impact
  • Baseline setting and change control
  • Sales and marketing transformation
  • Measuring growth and transformation impact
  • Reporting quality and governance
  • Management accounts and dashboards
  • Digital and market transformation
  • Managing growth, risk and resilience
  • Behaviour change and adoption of innovations
  • Customer experience transformation
  • Digital and self-service transformation
  • Measuring CX transformation impact
12
Stakeholders and Influence
  • Partnership building and multi-stakeholder platforms
  • Conflict resolution over land, water and resources
  • Relationship management and retention
  • Stakeholder mapping and collaboration
  • Influencing and presenting insights
  • Managing difficult stakeholders
  • Negotiation and closing techniques
  • Stakeholder mapping in banking
  • Negotiation and influencing
  • Integrity, confidentiality and conflicts
  • Relationship management and cross-selling
  • Managing boundaries and dual relationships
  • Forecasting and planning
  • Ethics and independence in advisory relationships
  • The project environment and stakeholders
13
Risk and Governance
  • Intelligence-led risk assessment
  • Risk registers and reporting
  • Continuous risk monitoring
  • Audit and compliance checks
  • Programme governance
  • Grant compliance and restricted funding management
  • NGO governance, boards and registration
  • How insurance works: risk pooling and the value chain
  • Underwriting principles and risk selection
  • Bancassurance and digital insurance models
  • Vehicle documentation, compliance and consumer protection
  • Derivatives and risk instruments
  • Control environment and risk assessment
  • Process and control documentation
  • Governance and the three lines model
14
Strategic Context
  • Brand strategy, identity and equity
  • Pricing strategy
  • Digital marketing strategy
  • Key account management strategy
  • Building strategic customer relationships
  • Competitive and market intelligence
  • Translating insight into strategy
  • Scaling technologies and business models
  • Decision support and insight
  • Attachment and developmental theory
  • Customer service and CX strategy
  • Business model design and innovation
  • Aligning teams around strategy
  • Strategy execution and the balanced scorecard
  • Measuring strategic progress
15
Evidence and Data
  • Web and campaign analytics
  • Customer data platforms and segmentation
  • Web, campaign and funnel analytics
  • Sales analytics and forecasting tools
  • Market research design and methods
  • Qualitative and quantitative research
  • Professional roles, boundaries and settings
  • Data modelling and database design
  • NoSQL and modern data stores
  • Data warehousing and data lakes
  • ETL, data pipelines and engineering
  • Analytical techniques and bias
  • Psychodynamic and psychoanalytic approaches
  • Ethical principles and codes of practice
  • Record-keeping and data protection
16
Technology
  • Emerging service technologies
  • Digital, mobile and internet banking
  • The banking system, intermediation and financial markets
  • Digital disruption and the future of banking
  • Branch-to-digital migration
  • Digital banking platforms and APIs
  • Payment technology and switches
  • Automation, RPA and straight-through processing
  • Cybersecurity and fraud technology
  • Digital credit and alternative data
  • Team leadership in technology
  • Performance management systems and cycles
  • Learning technology ecosystem
  • Innovation in learning technology
  • Safety management systems (ISO 45001)
17
Projects and Delivery
  • Building project management maturity
  • Sustainability and social impact in projects
  • Health, safety and compliance in delivery
  • Project KPIs and performance metrics
  • Quality and delivery metrics
  • Project management maturity assessment
  • Driving measurable delivery improvement
  • Developing the project business case
  • Realising and measuring project value
  • Capstone scoping: a real project or programme
  • Designing the project plan and schedule
  • Designing a security programme or solution
  • Real estate development and project appraisal
  • Programme cycle management in NGOs
  • Peer support and consultation
18
People Administration
  • Customer and employee satisfaction
  • Employee engagement models and drivers
  • The employee lifecycle and HR value chain
  • Strategic workforce planning and demand forecasting
  • Reward strategy and total reward frameworks
  • Communicating risk to the workforce
  • Workforce and shift management in retail
  • Workforce management and scheduling
  • Loyalty programmes and rewards
  • Workforce planning and scheduling
  • Employee experience and engagement
  • Employer branding and employee value proposition (EVP)
  • Employee voice, surveys and action planning
  • Employee and manager self-service
  • Workforce reporting and storytelling with data
19
Culture and Engagement
  • HR's role in culture, values and employer brand
  • Performance management that changes behaviour
  • Managing resistance and engagement
  • Wellbeing and holistic health strategy
  • Worker engagement and empowerment
  • Values, purpose and authentic leadership
  • Resilience, wellbeing and stress management
  • Motivation theories and engagement
  • Creating a coaching culture
  • Buyer behaviour and the customer journey
  • Negotiation tactics and behaviours
  • Sustaining ethical, effective practice
  • Service culture and brand promise
  • Building a customer-centric culture
  • Proactive engagement and success
20
Customers and Market
  • Customer experience and journey mapping
  • Cross-functional collaboration with product and service
  • Negotiation with clients and partners
  • Ethical frameworks and codes of practice
  • Digital advisory, e-extension and mobile services
  • Regulatory compliance and market requirements
  • Advisory service design and delivery
  • Customer service and experience principles
  • Customer expectations and satisfaction
  • The customer experience (CX) discipline
  • Ethics and fair customer treatment
  • Team leadership in customer service
  • Brand strategy, identity and architecture
  • Brand equity and positioning
  • Brand guidelines and consistency
21
Legal and Policy
  • Contract performance and exit
  • Contract governance and compliance
  • Duty of care and risk management
  • Real estate regulation, licensing and professional conduct
  • Policy administration and customer service in insurance
  • Insurance regulation and consumer protection
  • Vendor, venue and supplier contracting for events
  • Regulation of transport: authorities, conventions and licensing
  • Tariffs, regulation and the economics of essential services
  • Complaints, accountability and fitness to practise
  • Legal responsibilities and professional bodies
  • Contract law and formation
  • Contract exit and renewal
  • Client feedback and satisfaction
  • Accounting concepts, principles and the regulatory landscape
22
Supply and Procurement
  • Vendor management and system governance
  • Procurement and supply chain: scope and value
  • The procurement cycle and operating models
  • Public versus private procurement
  • Supply markets and the enabling environment
  • Digital procurement and the future of the profession
  • Sustainable procurement principles and standards
  • Fair trade and responsible supply
  • Supply chain and cargo security
  • Vendor and technology management
  • Procurement and asset management under donor rules
  • Supply analysis, gaps and scenario planning
  • Water supply systems: sources, treatment and distribution
  • Evidence-based improvement
  • Procurement and stock management for health commodities
23
Ethics and Standards
  • Ethics of technology in practice
  • Professional ethics and responsibility (PMI)
  • Professional standards and ethics
  • Marketing and sales ethics
  • Brand safety and responsible marketing
  • Sustainability and responsible marketing
  • Managing risk and difficult cases
  • Lessons learned and development
  • Corporate social responsibility and community impact
  • Professional ethics in customer service
  • Responsible and ethical service
  • Responsibility accounting and cost centres
  • Responsible and sustainable governance
  • Embedding responsible business
  • Ethics, confidentiality and professional conduct in HR
24
Learning and Knowledge
  • Questioning, discussion and active learning
  • Virtual and hybrid facilitation
  • Blended and hybrid learning design
  • Motivation and self-directed learning
  • Learning analytics and data
  • AI and adaptive learning
  • Data-driven learning design
  • Learning data privacy and ethics
  • Learning strategy and roadmaps
  • Building the learning brand
  • Aligning learning to performance
  • Facilitation skills and presence
  • Leading the learning function
  • Technical and compliance training
  • Sales and customer-service training
25
Diversity and Global Practice
  • Driving effective, ethical outcomes
  • Financial inclusion and agency banking
  • Financial inclusion strategy
  • Nomination, succession and diversity
  • The business case for diversity and inclusion
  • Inclusion and the fairness of people decisions
  • Team diversity and inclusion
  • Cross-cultural communication
  • Managing virtual and cross-cultural teams
  • Designing and facilitating groups
  • Psychoeducation and workshops
  • Working with organisations on wellbeing
  • Global sourcing and international trade
  • International and cross-border tax
  • Financial inclusion and the evolving customer
26
Sustainability
  • Monitoring sustainability outcomes
  • Designing an intervention or programme
  • Ethical, risk and feasibility considerations
  • Monitoring, evaluation and sustainability plan
  • Sustainability certification and standards
  • Social media customer care
  • Responsible and sustainable banking
  • Social performance and outreach
  • Sustainable and green banking
  • Corporate social responsibility communications
  • Sustainability, ESG and integrated value
  • Professional case study and presentation
  • Trends: ESG, transparency and stakeholder capitalism
  • ESG principles and frameworks
  • Sustainability strategy and materiality
27
Leadership and Management
  • Energy efficiency and demand management
  • Range planning and category management
  • Ground control and strata management
  • Mine water, tailings and environmental management
  • Quality management on site: inspections, hold points and defects
  • Subcontractor and supplier management
  • Front office and reservations management
  • Evidence-based practice
  • Social media management: platforms, communities and algorithms
  • Risk assessment and safety planning
  • Goal setting and contracting
  • Implementation planning and risk management
  • Treatment planning and review
  • Quality management systems and audits
  • Omnichannel and channel management
28
People and Development
  • Measuring coaching outcomes
  • Working with referrers and multidisciplinary teams
  • Collaboration and teamwork
  • Scaling delivery capability
  • Project management plan development
  • Schedule development and optimisation
  • Servant leadership and self-organising teams
  • Virtual and distributed teams
  • Team leadership and motivation
  • Leading project teams
  • Team development and effectiveness
  • Leading service teams
  • Coaching and quality monitoring
  • Training and capability building
  • Coaching for performance
29
Performance Management
  • Banking KPIs and branch scorecards
  • Sales performance and pipeline management
  • Investment principles and objectives
  • Metrics and reporting
  • Performance measurement and KPI dashboards
  • Linking performance to reward and consequence
  • Time-to-hire, quality-of-hire and cost metrics
  • Continuous feedback and performance conversations
  • Appraisal, calibration and managing underperformance
  • Managing complexity and comorbidity
  • Leading and lagging metrics
  • Workplace and organisational contexts
  • Capacity and performance management
  • Setting objectives, indicators and targets
  • Yield, productivity and profitability metrics
30
Operations
  • Process automation and workflow
  • Data quality, integration and master data
  • The HR operating model and business partnering
  • Change talk and readiness
  • Integration with quality and environment
  • Design review and quality
  • Productivity, collaboration and workflow tools
  • Process improvement and lean thinking
  • Quality management and standards
  • Productivity and efficiency improvement
  • Data quality and master data management
  • Integrated risk and quality control
  • Data quality and governance
  • Capacity and resource optimisation
  • Goal setting and action planning
Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Hospital Management Specialist principles aligned with ISO 45001, OSHA and recognised occupational health and safety standards
  • Apply evidence-based methods to improve occupational safety, health and workplace wellbeing
  • Master hazard identification and risk assessment and occupational health, hygiene and wellbeing
  • Apply safety management systems and compliance and incident investigation and emergency preparedness in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in occupational safety
Enrolment Process

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Frequently Asked Questions

Common Questions

What is the CHOMS certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with ISO 45001, OSHA and recognised occupational health and safety standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CHOMS?

This certification is ideal for Safety and Health Officers, HSE Managers and Supervisors, Site and Operations Safety Leads and Risk and Compliance Practitioners, and other professionals seeking to formalise their expertise in occupational safety, health and workplace wellbeing with a globally recognised credential.

How long does the CHOMS certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CHOMS internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with ISO 45001, OSHA and recognised occupational health and safety standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CHOMS certification?

The Certified Hospital Management Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CHOMS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CHOMS?

The Certified Hospital Management Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CHOMS?

The Certified Hospital Management Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CHOMS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CHOMS?

Graduates progress towards senior HSE and safety-leadership roles. The CHOMS strengthens your expertise in occupational safety, health and workplace wellbeing and positions you for advancement across construction, energy, manufacturing, marine and industrial operations.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HSE Director
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

Safety Manager
NGO Sector

I earned my CHOMS while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Site Safety Lead
Government
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