How long does this certification take?

The programme takes 12 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Expert / Executive Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Accreditation and Certification Body Expert in Guinea

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Accreditation and Certification Body Expert

Certified Accreditation and Certification Body Expert: industry context, trends and professional standards
Principles of teaching, training and learning
Adult learning theory (andragogy)
The learning and development profession
Roles, standards and professional ethics
The learning ecosystem and stakeholders
Learning strategy and business alignment
Learning cultures and the learning organisation
Equity, diversity and inclusive education
The evidence base for effective learning
Career pathways and professional development

Assessment Validity

Assessment that measures capability
Curriculum, qualifications and accreditation
Designing learning for transfer, not coverage
Managing the training function as a business
Coaching, mentoring and on-the-job development
Learning needs analysis at organisational level
Knowledge management and organisational learning
Inclusive learning and accessibility
Diagnosing whether training is the answer
Digital, blended and low-bandwidth delivery
Marketing and promoting learning
Influencing and gaining buy-in
Professional writing and documentation
Presenting learning proposals and impact
Managing learner expectations

Rubrics and Consistency

Assessment that measures capability
Evaluating learning: from reaction to results
Curriculum, qualifications and accreditation
Handling difficult participants
Classroom and workshop management
Feedback and learner support
E-learning authoring and development
Learning management systems (LMS)
Multimedia and video for learning
Microlearning and mobile learning
Gamification and interactive design
Virtual classrooms and webinars
Social and collaborative learning
Accessibility and universal design
Emerging learning technologies

Qualifications and Accreditation

Curriculum, qualifications and accreditation
Assessment that measures capability
Managing the training function as a business
Budgeting and resource management
Vendor and faculty management
Talent, succession and workforce learning
Building the learning brand
Aligning learning to performance
Leading the learning function
Onboarding and induction design
Technical and compliance training
Sales and customer-service training
Apprenticeships and work-based learning
Higher and further education contexts
Language and communication training

Evaluating Programme Effect

Evaluating learning: from reaction to results
Assessment that measures capability
Learning needs analysis at organisational level
Collaboration with subject experts
Leading learning projects and change
Team leadership in L&D
Learning transformation and modernisation
Digital learning strategy
Innovation and experimentation in learning
Skills-based and continuous learning
Scaling learning across the organisation
Future of work and reskilling
Sustaining transformation and benefits
Measuring learning transformation impact
Professional ethics in education and training

Design Quality and Transfer

Designing learning for transfer, not coverage
Assessment that measures capability
Evaluating learning: from reaction to results
Driving measurable learning impact
Building a learning culture
Knowledge management and sharing
Communities of practice
Capturing and curating expertise
Learning in the flow of work
Self-directed and continuous learning
Talent and capability ecosystems
Embedding learning in performance
Sustaining a learning organisation
Capstone scoping: a real learning challenge
Needs analysis and audience assessment

Inclusion in Assessment

Inclusive learning and accessibility
Assessment that measures capability
Facilitation in mixed-ability, multilingual rooms
Design review and quality assurance
Completion, engagement and impact metrics
Learning needs analysis (TNA)
Writing learning objectives and outcomes
Sequencing, chunking and scaffolding
Designing for different learning modalities
Storyboarding and content development
Learning materials and job aids
Presentation and public-speaking skills
Questioning, discussion and active learning
Managing group dynamics
Assessment design and methods

Leadership and Management

Workforce management and scheduling
Front-office and reception management
Relationship management and retention
Performance management in service
Handling escalations as a leader
Team leadership in customer service
Social media and community management
Teller operations, cash handling and vault management
Operational efficiency and channel management
Team leadership in banking operations
Reconciliation and nostro/vostro management
Absence and health management
Leading through other leaders
Executive time, attention and decision cadence
Succession and the leadership pipeline

Communication

Communication and interpersonal skills
Influencing and presenting insights
Professional and persuasive communication
Transaction monitoring and suspicious reporting
Regulatory reporting and audits
Control monitoring and reporting
Crisis communications
Stakeholder communications
Ethics in communications
Communications strategy and planning
Internal communications
Media and public communication
Facilitation, training and public presentation skills
Communicating technical information to diverse audiences
Data quality, analysis and reporting

Stakeholders and Clients

Partnering and co-creation with customers
Sponsorship and negotiation selling
Negotiation with clients and partners
Analytical techniques and bias
Partnership building and multi-stakeholder platforms
Stakeholder mapping and collaboration
Managing difficult stakeholders
Stakeholder mapping in banking
Relationship management and cross-selling
Wealth, SME and corporate relationships
Stakeholder mapping and engagement
Managing boundaries and dual relationships
Client feedback and satisfaction
Integrated and sustainability reporting
The project environment and stakeholders

Change and Adoption

Foreign exchange and hedging
Change management and adoption
The finance function and digital transformation
Finance transformation and target operating models
Measuring transformation impact
Cost concepts, classification and behaviour
Regulatory change management
Management accounts and dashboards
Cost and profitability analysis
Buyer behaviour and the customer journey
Digital transformation and IT strategy
Behaviour change and adoption of innovations
Customer experience transformation
Digital and self-service transformation
Measuring CX transformation impact

Standards and Quality

Continuous improvement of programmes
Ethics and professional standards in finance
Standard costing and variance analysis
Continuous improvement of finance processes
Product safety and standards
Sustainability standards (GRI, ISSB)
Continuous improvement cycles
Driving measurable safety improvement
Continuous environmental improvement
Management review and improvement
Integration with quality and environment
Continuous improvement and lean banking
Driving measurable banking improvement
Quality assurance of audit
Assurance engagements and standards

Cost and Value

SME lending and value-chain finance
Microfinance and group lending
Financial inclusion and agency banking
Forecasting and planning
Impact, blended and concessional finance
Total cost of ownership
Investment principles and objectives
Alternative investments
Ration formulation and least-cost feeding
Financial inclusion strategy
The role of finance in organisations and value creation
Preparing financial statements
Financial reporting frameworks (IFRS/GAAP)
Interpreting financial statements
Budget vs actual and variance

Programme Delivery

Capstone scoping: a real project or programme
Designing the project plan and schedule
Project initiation and chartering
Integrated project planning
Project management plan development
Resource planning and levelling
Quality planning and assurance
Communication planning and management
Project management software and tools
Scheduling and planning tools
Project data, reporting and analytics
Implementation planning and risk management
HACCP principles and prerequisite programmes
Advisory service design and delivery
Innovation in service delivery

Strategic Context

Financial strategy and capital allocation
Mergers, funding and growth strategy
Real options and strategic investment
Governance and organisational value
Sustainability strategy and materiality
Training needs analysis and learning strategy
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks
Wellbeing and holistic health strategy
Vision, mission and strategic intent
Competitive strategy and positioning
Customer experience strategy
Digital marketing strategy and channels
Category management and strategy
Strategic analysis: PESTLE, SWOT and Porter’s Five Forces

Governance and Compliance

Regulation, ethics and misinformation in media and telecoms
Reporting quality and governance
Duty of care and risk management
Managing risk and difficult cases
Ethical, risk and feasibility considerations
Risk assessment and safety planning
Data visualisation for finance
Project governance and assurance
Project governance frameworks
Compliance and regulatory projects
Leading project governance
L&D operating models and governance
Working with a board and governance
Accounting concepts, principles and the regulatory landscape
Corporate governance and the finance role

Culture and Motivation

Decision support and insight
Service culture and brand promise
Building a customer-centric culture
Proactive engagement and success
Win-back and re-engagement
Building a service culture
Employee experience and engagement
Customer and community engagement
Building a culture of compliance
Engagement and motivation
Measuring engagement and impact
Working with organisations on wellbeing
Wellbeing and resilience coaching
Strengths, flow and engagement
Meaning, purpose and values

Inclusion and Access

Team diversity and inclusion
Brand strategy, identity and equity
Access to finance, grants and investment
Nomination, succession and diversity
The business case for diversity and inclusion
Financial inclusion and serving underbanked markets
Diversity and pay-equity analytics
Cross-cultural and global inclusion
Inclusion and the fairness of people decisions
Diversity, inclusion and inclusive leadership
Access control systems and identity management
Financial inclusion and the evolving customer
Digital accessibility and inclusion
Identity and access management
Communicating financial results

Operations and Administration

Principles of credit and the lending process
Automation, RPA and straight-through processing
Process and control documentation
Competitive bidding processes
Incident response process
Business process mapping
The HR function: roles, operating models and value creation
Psychodynamic and psychoanalytic approaches
Process re-engineering and shared services
Attrition, engagement and productivity analytics
Employee relations, discipline and fair process
The procurement cycle and operating models
Contract administration and variation
IT service management and support operations
Policy administration and customer service in insurance

Market and Client Development

Sales forecasting
Strategic customer relationships
Comparable sales analysis and market evidence
The automotive market: segments, brands and buyers
Vehicle specifications, trims and options in customer language
Customer retention in the vehicle ownership cycle
Customer loyalty and repeat purchase in retail
Retail performance metrics: sales densities, conversion and basket
Telecom products, tariffs and customer lifecycles
Market analysis and environmental scanning
Customer personas and insight
Data, analytics and customer insight
Customer segmentation and needs analysis
Customer journey and experience design
Sales performance and pipeline management

Ethics and Professionalism

Bribery, corruption and conduct risk
Professional ethics in technology
Data ethics, privacy and protection
Ethics and independence
Learning data privacy and ethics
Ethics, confidentiality and professional conduct in HR
Data ethics, privacy and responsible analytics
Ethics and duty of care
Professional ethics and duty of care
Ethical decision-making under pressure
Ethical leadership and integrity
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Professional standards and continuing development
Ethics and responsible leadership

Knowledge and Content

Knowledge management and capability building
Incident reporting and record-keeping
Vehicle documentation, compliance and consumer protection
Content strategy across platforms
Creating content that performs: formats, hooks and production
Health records, data and confidentiality
Professional roles, boundaries and settings
Record-keeping and data protection
Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Content curation and management
Content marketing and editorial
Content marketing and editorial planning
Tender planning and documentation

Groups and Communities

Building and running a top team
Managing resistance and upskilling teams
Team leadership within HR
Ethical principles and codes of practice
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams
High-performance team rituals and cadence
Productivity, collaboration and workflow tools
Collaboration and teamwork
Servant leadership and self-organising teams
Virtual and distributed teams
Leading project teams

Learning Practice

Blended and hybrid learning design
Peer learning and communities of practice
Motivation and self-directed learning
Learning technology ecosystem
Learning analytics and data
AI and adaptive learning
Data-driven learning design
Innovation in learning technology
Wellbeing and personal-effectiveness learning
Community and lifelong learning
Facilitation, coaching and mentoring
Facilitation skills and presence
Virtual and hybrid facilitation
Learning transfer and capability building
Peer support and consultation

People Development

Delegating for development
Managing resistance and capability building
Category management and strategy development
Supplier development and improvement
Agile delivery and iterative development
Building digital capability in an organisation
Real estate development and project appraisal
Proposal development and donor reporting
Attachment and developmental theory
Sustaining ethical, effective practice
Lessons learned and development
Message development and testing
Supplier development and innovation
Continuing professional development
Measuring development impact

Performance and Evaluation

Continuous feedback and performance conversations
Performance management that changes behaviour
Ethical frameworks and codes of practice
Leading and lagging metrics
Policy, planning and objectives
Contract performance and exit
Likelihood, impact and risk rating
Dashboards, reporting and the metric that misleads
Complaints, accountability and fitness to practise
Psychometric and screening tools
Measuring change and project impact
Customer and brand health metrics
Dashboards and performance reporting
Monitoring and evaluation with data
Capacity and performance management

Learning Technology

Agile and digital transformation projects
Automation in project delivery
Emerging project technologies
Digital disruption and modern go-to-market
Digital and data-driven go-to-market
Digital marketing strategy
Email and marketing automation
Marketing technology stack
CRM and marketing automation platforms
Customer data platforms and segmentation
Scaling technologies and business models
Legal responsibilities and professional bodies
Digital permits and inspections
Automation and safety technology
Evidence-based improvement

Evidence and Analytics

Data quality and governance
Marketing analytics and attribution
Web and campaign analytics
Web, campaign and funnel analytics
Sales analytics and forecasting tools
Market research design and methods
Qualitative and quantitative research
Translating insight into strategy
Driving effective, ethical outcomes
Baseline surveys and data collection tools
Designing and facilitating groups
Service analytics and dashboards
Text and interaction analytics
Data privacy and consent
Data protection and customer privacy

Workforce Context

Managing resistance and engagement
Communicating risk to the workforce
Worker engagement and empowerment
Motivation theories and engagement
Workforce and shift management in retail
Customer onboarding and lifecycle
Customer and employee satisfaction
Engagement, motivation and energisers
Employee engagement models and drivers
The employee lifecycle and HR value chain
Onboarding and induction programme design
Employee engagement and what actually drives it
Workforce planning and the capability gap

Professional Leadership Practice

Property management and facility operations
Programme cycle management in NGOs
Grant compliance and restricted funding management
NGO financial management and budget-versus-actual discipline
Procurement and asset management under donor rules
Reinsurance and capacity management
Disruption management: delays, claims and recovery
Energy efficiency and demand management
Range planning and category management
Ground control and strata management
Mine water, tailings and environmental management
Omnichannel and channel management
Queue management and service flow
Enterprise risk management in banks
Liquidity risk and asset-liability management

Frequently Asked Questions

Common Questions

What is the CACC certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CACC?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CACC certification take to complete?

The programme is structured over 12 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CACC internationally recognised?

What is the cost of the CACC certification?

The Certified Accreditation and Certification Body Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CACC certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CACC?

The Certified Accreditation and Certification Body Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CACC?

The Certified Accreditation and Certification Body Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CACC while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CACC?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CACC strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Certified Accreditation and Certification Body Expert