How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Partnership and Alliance Relationship Manager in France

Q: What is the Certified Partnership and Alliance Relationship Manager?

The Certified Partnership and Alliance Relationship Manager is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Strategy & Business Development.

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Partnership and Alliance Relationship Manager

Certified Partnership and Alliance Relationship Manager: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

Decisions, Budgets and Resources

Decision making for managers
Managing budgets and resources
Operational planning and workflow management
Corporate strategy and portfolio choices
Growth strategy: organic, M&A and partnerships
Organisational design and operating models
Analytical techniques and bias
Stakeholder capitalism and ESG
Organisational resilience and adaptive strategy
Managing complexity and ambiguity
Strategic leadership at scale
Long-term value creation
Stakeholder mapping and analysis
Building strategic relationships and coalitions
Influencing without authority

Managing Upward and Developing

Managing upward and across
Developing your own management practice
Developing strategic capability in others
Risk management and contingencies
Professional presentation and defence
Rational and intuitive decision-making
Preparing financial statements
Data-informed and evidence-based decisions
Prioritisation and resource allocation
Operational planning and execution discipline
Risk assessment and judgement
Managing trade-offs and dilemmas
Decision rights and governance
Financial reporting frameworks (IFRS/GAAP)
Stakeholder management and relationships

From Doing to Managing

The transition from doing to managing
Delegation and appropriate autonomy
Developing your own management practice
Capstone scoping: a real leadership challenge
Situation analysis and diagnosis
Designing a strategic or change intervention
Business case and impact analysis
Implementation and stakeholder plan
Managing up, down and across
The organisational context and operating environment
Personal leadership development planning
Developing talent and succession
Managing performance through coaching
Interpreting financial statements
Coaching challenging situations

Delegation and Autonomy

Delegation and appropriate autonomy
Building and leading a team
Managing performance day to day
Building a compelling case for change
Leading large-scale transformation
Integrated and sustainability reporting
Organisational culture and behaviour change
Business model and market innovation
Sustaining change and embedding new behaviours
Measuring change and transformation impact
Prioritisation and managing competing demands
Running meetings that produce decisions
Difficult conversations and managerial courage
Strategic alignment across an organisation
Organisational design as a strategic choice

Prioritisation and Focus

Prioritisation and managing competing demands
Running meetings that produce decisions
Operational planning and workflow management
Professional standards and continuing development
Leadership impact and organisational health metrics
Balanced scorecard and KPI frameworks
360-degree feedback and leadership assessment
Benchmarking and best-practice adoption
Continuous improvement and learning organisations
Productivity and effectiveness measurement
Team and engagement metrics
Reporting quality and governance
Management accounts and dashboards
Measuring coaching impact
Digital leadership and business transformation

Performance and Difficult Conversations

Managing performance day to day
Difficult conversations and managerial courage
Building and leading a team
Conflicts of interest and fairness
Diversity, inclusion and inclusive leadership
Corporate social responsibility and sustainability
Budget vs actual and variance
Transparency and stakeholder trust
Regulatory awareness and compliance
Data literacy and analytics for leaders
Leading technology adoption and change
Cost and profitability analysis
Managing distributed and digital teams
Dashboards, metrics and management information
Cybersecurity and information governance for leaders

Strategic Context

Leading strategic change
Setting and communicating strategic direction
The strategic narrative
Negotiation strategy and tactics
Technology strategy and investment
Strategic learning and the adaptive organisation
Culture as a strategic asset
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks
Retention strategy and turnover analysis
HSE as a strategic enabler
Supplier market analysis and competition
Strategy as a coherent set of choices
Sources of competitive advantage
Strategic positioning versus operational effectiveness

Evidence and Data

Statistics and exploratory data analysis
Dashboards and data storytelling
Self-service analytics
Predictive and prescriptive analytics
Data products and stakeholder value
Data literacy and adoption
Turning insight into decisions
Data security and confidentiality
Servers, storage and data centres
Data ethics, privacy and protection
Data and information requirements
Data analytics for assurance
Data governance and quality
Control testing and evidence
Analytics translation: from data to decision

Technology

Performance management systems and KPIs
Learning technologies and the LMS
Safety management systems overview (ISO 45001)
Forecasting and planning
Environmental management systems (ISO 14001)
Data visualisation for finance
Digital permits and inspections
Automation and safety technology
Communicating financial results
Digital transformation and IT strategy
Digital procurement and the future of the profession
Technology selection and integration
Emerging service technologies
Digital, mobile and internet banking
The banking system, intermediation and financial markets

Projects and Delivery

Project and programme oversight
Balancing short-term delivery and long-term value
Operational planning and resource management
Loyalty programmes and rewards
Workforce planning and scheduling
Leading service projects and change
Banking products, services and delivery channels
Leading banking projects and change
Development banking and project finance
Risk-based audit planning
Communications strategy and planning
Sustainability and social impact in projects
Health, safety and compliance in delivery
Project KPIs and performance metrics
Quality and delivery metrics

People Administration

Workforce and shift management in retail
Workforce management and scheduling
Employee experience and engagement
Customer and employee satisfaction
Employee engagement models and drivers
Linking performance to reward and consequence
Digital HR and the employee experience platform
Belonging, culture and employee resource groups
The employee lifecycle and HR value chain
Employee voice, surveys and action planning
Communicating risk to the workforce
Employee engagement and what actually drives it
Talent, succession and workforce learning
Future of work and workforce transformation
Customer (employee/manager) satisfaction

Culture and Engagement

Board and investor engagement
Values-based decision-making
Leading across cultures and geographies
Customer and community engagement
Building a culture of compliance
Assurance engagements and standards
Engagement and motivation
Measuring engagement and impact
Stakeholder mapping and engagement
Learning cultures and the learning organisation
Engagement, motivation and energisers
Safety culture and leadership
Managing resistance and engagement
Wellbeing and holistic health strategy
Worker engagement and empowerment

Customers and Market

Reputation and personal brand
Aligning service to brand and business
Sustaining strategic customer focus
Customer and journey analysis
Designing a service or experience improvement
Queue management and service flow
Self-service and digital support
Customer experience strategy
Customer journey mapping
Voice of the customer programmes
Design thinking for service
Customer success and retention
Customer lifetime value and profitability
Customer data platforms and segmentation
Market research design and methods

Legal and Policy

Insurance regulation and consumer protection
Vendor, venue and supplier contracting for events
Regulation of transport: authorities, conventions and licensing
Tariffs, regulation and the economics of essential services
Psychodynamic and psychoanalytic approaches
Attachment and developmental theory
Subcontractor and supplier management
Regulation, ethics and misinformation in media and telecoms
Managing boundaries and dual relationships
Legal responsibilities and professional bodies
Goal setting and contracting
Regulatory compliance and biosafety
Regulatory compliance and market requirements
Regulatory and fair-treatment obligations
The regulatory landscape and central banking

Supply and Procurement

Procurement and stock management for health commodities
Conflicts of interest and procurement ethics
Procurement and contract value
Procurement and contract management
Vendor selection and management
Supply market analysis
Vendor and faculty management
Supply analysis, gaps and scenario planning
Vendor management and system governance
Procurement and supply chain: scope and value
The procurement cycle and operating models
Peer support and consultation
Procurement’s contribution to organisational strategy
Public versus private procurement
Supply markets and the enabling environment

Ethics and Standards

The manager's roles, responsibilities and mindset
Ethical leadership and integrity
Executive ethics and the leader’s shadow
Sustaining ethical, effective practice
Corporate social responsibility and community impact
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Ethics and duty of care
Professional ethics and duty of care
Legal and regulatory responsibility
Ethical decision-making under pressure

Learning and Knowledge

Growth mindset and continuous learning
Learning strategy and business alignment
Facilitation skills and presence
Virtual and hybrid facilitation
Blended and hybrid learning design
Motivation and self-directed learning
Learning strategy and roadmaps
Building the learning brand
Aligning learning to performance
Leading the learning function
Training needs analysis and learning strategy
Deep learning and neural networks
Complaint data and learning
Training and capability building
Training needs analysis

Diversity and Global Practice

Team diversity and inclusion
Cross-cultural communication
Managing virtual and cross-cultural teams
Financial inclusion and agency banking
Digital accessibility and inclusion
Financial inclusion strategy
Nomination, succession and diversity
The business case for diversity and inclusion
Inclusion and the fairness of people decisions
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Grades, standards and export certification (GlobalG.A.P.)
Gender, youth and social inclusion in agricultural development
Financial inclusion and serving underbanked markets
Cross-cultural and global inclusion
Global and comparative HR contexts

Sustainability

ESG principles and frameworks
Sustainability strategy and materiality
Environmental governance and climate risk
Governance of ESG and reporting
Sustainability standards (GRI, ISSB)
Ethical frameworks and codes of practice
Sustainability and environmental duty
Environmental legal compliance
Environmental monitoring and reporting
Continuous environmental improvement
Integration with quality and environment
Sustainability reporting and disclosure
Embedding sustainability in sourcing
Mine water, tailings and environmental management
Social media management: platforms, communities and algorithms

Leadership and Management

Succession and the leadership pipeline
Public speaking and thought leadership
Time management and personal productivity
Reflective practice and self-leadership
Cost management and value creation
Innovation management and creative problem-solving
Change leadership models (Kotter, ADKAR, Lewin)
Leading through other leaders
Business continuity and crisis management
Sanctions screening and PEP management
Relationship management and cross-selling
Quality management systems and audits
Supervised and unsupervised learning
Omnichannel and channel management
Front-office and reception management

People and Development

Building and running a top team
Building high-performing project teams
Sales enablement and coaching
Team leadership in sales and marketing
Career pathways and continuing professional development
Setting professional goals and a personal development plan
Land-use planning, capability and degradation management
Team leadership in field and project settings
Duty of care and risk management
Quality monitoring and coaching
Leading service teams
Virtual and distributed teams
Team leadership and motivation
Leading project teams
Team development and effectiveness

Performance Management

Sustaining high performance over time
Performance scorecards and reviews
Investment principles and objectives
Metrics and reporting
Performance management systems and cycles
Performance measurement and KPI dashboards
Metrics design and the gaming problem
Cost, quality and cycle-time metrics
Time-to-hire, quality-of-hire and cost metrics
Continuous feedback and performance conversations
Appraisal, calibration and managing underperformance
Service quality and turnaround metrics
Sales performance and pipeline management
Social performance and outreach
Scalability, availability and performance

Operations

Productivity and efficiency improvement
Data quality and master data management
Operating model redesign
Reinsurance and capacity management
The vehicle sales process from enquiry to delivery
Capacity planning and line balancing
In-process quality control and inspection
Industrial utilities, energy and process safety interfaces
Record-keeping and data protection
Service quality and the passenger experience in transport
Mineral processing and beneficiation
Process modelling and mapping
Process and control documentation
Quality assurance of audit
Competitive bidding processes

Financial Management

Financial acumen: budgets, P&L and cash
Impact, blended and concessional finance
Total cost of ownership
Alternative investments
Ration formulation and least-cost feeding
The role of finance in organisations and value creation
Return on investment and impact
Budgeting and resource management
Financial, management and cost accounting distinguished
Financial statements and the accounting equation
Stakeholders and users of financial information
Complaints, accountability and fitness to practise
Negotiation with buyers, suppliers and financiers
Access to finance, grants and investment
Yield, productivity and profitability metrics

Communication

Communication strategy in change programmes
Communicating and reporting to leadership
Management and board reporting
Safety communication and campaigns
Incident reporting and record-keeping
Client feedback and satisfaction
Toolbox talks and safety communication
Communicating vision and telling stories
Executive communication and presence
Risk registers and reporting
Tax provisioning and reporting
Presenting recommendations to senior decision-makers
Reporting to boards and executives
Monitoring, control and reporting
Professional documentation and presentation

Decision Making

Prioritisation and focus
Executive time, attention and decision cadence
Make, buy or ally: boundary decisions
Decision support and insight
Diagnosing client problems before prescribing solutions
Writing advisory reports that drive decisions
Issue and problem management
Backlogs, user stories and prioritisation
Escalation and decision-making
Portfolio management and prioritisation
Decision-making and problem solving
Data-driven decision support and analytics
Problem loans, restructuring and recovery
Evidence, judgement and scepticism
Make-versus-buy decisions

Change

Measuring growth and transformation impact
Soil chemistry, pH and cation exchange capacity
Evidence-based improvement
Managing growth, risk and resilience
Behaviour change and adoption of innovations
Customer experience transformation
Digital and self-service transformation
Measuring CX transformation impact
Foreign exchange and treasury operations
Operational risk and resilience
Technology governance and change control
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design
Wellbeing and resilience coaching

Stakeholders and Influence

Managing conflict constructively
Wealth, SME and corporate relationships
Stakeholder and gap analysis
Stakeholder communications
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Conflicts of interest management
Conflicts of interest and integrity
Stakeholder mapping and influencing
Employment relationship and the psychological contract
Stakeholder mapping and collaboration
Influencing and presenting insights
Managing difficult stakeholders
Stakeholder mapping in banking

Risk and Governance

Board, governance and C-suite dynamics
Corporate governance and accountability
Managing risk and controls
Working with a board and governance
Risk management planning
Managing risk and difficult cases
Governance, risk and compliance (GRC)
Governance and organisational value
Public, private and non-profit governance
Responsible and sustainable governance
Governance frameworks and codes
Cybersecurity and information governance
Emerging governance technologies
Corporate governance and HR’s role
Regulatory compliance and audit

Certified Partnership and Alliance Relationship Manager

Certified Partnership and Alliance Relationship Manager

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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