What is the Certified Compensation and Benefits Manager?

The Certified Compensation and Benefits Manager is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Human Resources & OD.

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Intermediate Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Compensation and Benefits Manager in France

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Compensation and Benefits Manager

Certified Compensation and Benefits Manager: industry context, trends and professional standards
The HR function: roles, operating models and value creation
Aligning HR strategy with organisational strategy
The employee lifecycle and HR value chain
HR competencies and professional standards (SHRM, CIPD)
The business partner and centre-of-excellence model
HR's role in culture, values and employer brand
Ethics, confidentiality and professional conduct in HR
Employment relationship and the psychological contract
Global and comparative HR contexts
Building a personal HR development plan

Market Benchmarking and Internal Equity

Selection validity and structured hiring
People analytics and HR measurement
Inclusion and the fairness of people decisions
Flexible and hybrid working design
Employee and manager self-service
Data quality, integration and master data
Vendor management and system governance
Workforce reporting and storytelling with data
Cost of workforce and ROI of HR interventions
Change management models (Kotter, ADKAR, Lewin)
Managing resistance and building coalitions
Culture change and behaviour embedding
Professional ethics and codes of conduct in HR
Whistleblowing and speak-up culture
Interpreting financial statements

Pay Equity and the Audit

Inclusion and the fairness of people decisions
Reward architecture and pay equity
Employment compliance and the HR risk agenda
Digital HR and the employee experience platform
Inclusive leadership and allyship
Organisational culture assessment and change
The HR business partner role and mandate
Facilitation and difficult conversations
Sustaining and measuring change
Confidentiality and handling sensitive data
Conflicts of interest and integrity
Corporate governance and HR’s role
Ratio and trend analysis
Diagnosis and evidence gathering
Implementation and change plan

Reward, Motivation and Engagement

Employee engagement and what actually drives it
Reward architecture and pay equity
Career architecture and internal mobility
Management accounts and dashboards
Absence, attendance and capability management
Change, restructuring and consultation
Budget vs actual and variance
AI and automation in HR processes
Cybersecurity and data protection in HR
Descriptive, diagnostic and predictive analytics
Evidence-based HR decision-making
Cost and profitability analysis
Communicating financial results
HR policies, handbooks and compliance
Professional roles, boundaries and settings

Payroll Compliance and Service

Employment compliance and the HR risk agenda
HR service delivery and case management
Reward architecture and pay equity
Managing HR projects and change
Team leadership within HR
Large-scale transformation and agile ways of working
Job analysis, job design and role profiling
Corporate social responsibility and ESG
Professional accreditation and CPD
Process improvement and HR operating efficiency
Benchmarking HR against best practice
Ethical principles and codes of practice
Designing an HR intervention or policy
Stakeholder engagement and risk management
Sustaining ethical, effective practice

Designing a Reward Architecture

Reward architecture and pay equity
Job design and role architecture
Employment compliance and the HR risk agenda
Ethical frameworks and codes of practice
Duty of care and risk management
Headcount budgeting and establishment control
Employer branding and employee value proposition (EVP)
Complaints, accountability and fitness to practise
Offer management, negotiation and pre-boarding
Time-to-hire, quality-of-hire and cost metrics
Instructional design and blended learning
Career development and internal mobility
Learning technologies and the LMS
Appraisal, calibration and managing underperformance
Pay structures, benchmarking and market pricing

Job Design, Evaluation and Grading

Job design and role architecture
Reward architecture and pay equity
Competency frameworks and skills taxonomies
Stakeholder mapping and influencing
Coaching leaders and managers
Organisation development principles and practice
Diagnosing organisational readiness for change
Legal responsibilities and professional bodies
Future of work and workforce transformation
Communication strategy in change programmes
People analytics tooling and dashboards
People analytics maturity and operating model
Benchmarking and external data sources
Ethical use of AI and analytics in HR
Regulatory compliance and audit

Diversity and Inclusion

Diversity and pay-equity analytics
Belonging, culture and employee resource groups
Cross-cultural and global inclusion
Digital accessibility and inclusion
Financial inclusion strategy
Financial inclusion and serving underbanked markets
Nomination, succession and diversity
The business case for diversity and inclusion
Diversity, inclusion and inclusive leadership
Team diversity and inclusion
Assets, liabilities and equity reporting
Financial inclusion and the evolving customer
Gender, youth and social inclusion in agricultural development
Community engagement and equity
Brand equity and positioning

International Practice

Client feedback and satisfaction
Grades, standards and export certification (GlobalG.A.P.)
Global sourcing and trade
The agricultural sector: systems, actors and global food value chains
Transfer pricing and international tax
Global sourcing and international trade
International and cross-border tax
Managing virtual and cross-cultural teams
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Cross-cultural communication
Onboarding and time to productivity
Managing risk and difficult cases

Standards and Improvement

Cost, quality and cycle-time metrics
Continuous improvement and lean HR
Continuous improvement cycles
Driving measurable safety improvement
Continuous environmental improvement
Management review and improvement
Integration with quality and environment
Certification and continual improvement
Design review and quality
Professional standards and continuing development
Process improvement and lean thinking
Healthcare quality, safety and accreditation
Reporting quality and governance
Evidence-based improvement
Designing and facilitating groups

Workforce Practice

Customer (employee/manager) satisfaction
Recruitment marketing and candidate attraction
Employee voice, surveys and action planning
Workforce planning and the capability gap
Employee relations, discipline and fair process
Talent review and succession in practice
Applicant tracking systems and recruitment analytics
Linking performance to reward and consequence
Data protection and employee privacy
Strategic workforce planning and demand forecasting
Succession planning and talent pipelines
Employee experience and engagement
Customer and employee satisfaction
Career and talent development
Employee engagement models and drivers

People Development

Learning transfer and capability building
Absence, capability and ill-health management
Supplier development and innovation
Continuing professional development
Career pathways and professional development
Measuring development impact
The learning and development profession
Feedback and developmental conversations
Building a coaching culture
Measuring coaching and mentoring impact
Capability and skills frameworks
Attachment and developmental theory
Psychoeducation and workshops
Lessons learned and development
Wellbeing and resilience coaching

Performance and Measures

Performance management that changes behaviour
HR metrics, KPIs and the HR scorecard
HR function performance and service levels
Objective setting: KPIs, OKRs and cascading goals
Linking CX to business performance
Service KPIs: CSAT, NPS, CES, SLAs
Net Promoter Score and satisfaction metrics
Performance management in service
Coaching for performance
Banking KPIs and branch scorecards
Service quality and turnaround metrics
Retail performance metrics: sales densities, conversion and basket
KPIs and performance reporting
Psychometric and screening tools
Project KPIs and performance metrics

Culture and Wellbeing

Attrition, engagement and productivity analytics
Embedding values and behaviours
Collective relations and union engagement
Motivation and engagement
Policy, institutions and the enabling environment for agriculture
Advocacy and policy engagement
Professional case study and presentation
Evidence-based practice
Goal setting and contracting
Managing complexity and comorbidity
Behaviour change and adoption of innovations
Working with organisations on wellbeing
Habit change and behaviour design
Strengths, flow and engagement
Meaning, purpose and values

Legal and Compliance

Employment law framework and contracts of employment
Health and safety legal duties
Consulting skills and contracting with the business
Contract governance and compliance
Tax administration and compliance
Tax compliance and returns
Real estate regulation, licensing and professional conduct
Grant compliance and restricted funding management
Policy administration and customer service in insurance
Insurance regulation and consumer protection
Vendor, venue and supplier contracting for events
Compliance frameworks and programmes
Compliance monitoring and testing
Regulatory change management
Legal and regulatory responsibility

Evidence and Analytics

Predictive safety analytics
Data quality and master data management
Comparable sales analysis and market evidence
Measurement and analytics for media and social campaigns
Health records, data and confidentiality
Analytical techniques and bias
Data visualisation for finance
Decision support and insight
Psychodynamic and psychoanalytic approaches
Goal setting and action planning
Record-keeping and data protection
AI and predictive project analytics
Data quality and governance
Customer personas and insight
Marketing analytics and attribution

Change and Organisation

Exit, offboarding and organisational memory
Organisational design principles and structures
Commercial awareness and organisational context
Restructuring, redundancy and organisational change
Variations, claims and delay: managing change on site
Workplace and organisational contexts
Change talk and readiness
Managing organisational politics
Change control and configuration
Organisational change management
Change and adoption in projects
Digital transformation in banking
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging

Leadership Practice

Communicating and reporting to leadership
Discipline, conduct and fair-process management
Values, purpose and authentic leadership
Resilience, wellbeing and stress management
Ethical leadership and integrity
Values-based decision-making
Strategic decision-making under uncertainty
Delegation and empowerment
Self-awareness and the leader's identity
Ethics and responsible leadership
Delegating for development
Performance and dispute management
Performance management systems and cycles
Theories and models of leadership and management
Safety management systems (ISO 45001)

Communication and Influence

Communication planning and management
Reporting and dashboards
Managing expectations and influence
Negotiation and conflict management
Project data, reporting and analytics
Conflict resolution and negotiation
Commercial negotiation and value capture
Integrated marketing communications
Influencer and affiliate marketing
Dashboards and performance reporting
Sponsorship and negotiation selling
Accountability and follow-through
Financial reporting frameworks (IFRS/GAAP)
Integrated and sustainability reporting
Reporting automation

Stakeholders and Partnering

The HR operating model and business partnering
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Transparency and stakeholder trust
Categories of spend and stakeholders
Strategic customer relationships
Managing boundaries and dual relationships
Peer support and consultation
The project environment and stakeholders
Stakeholder and sponsor management
Wealth, SME and corporate relationships
Stakeholder communications
Stakeholder mapping and engagement
Stakeholders and users of financial information

Learning and Training

Evaluating learning impact (Kirkpatrick, ROI)
Group dynamics, facilitation and community mobilisation
Complaint data and learning
Training and capability building
Training needs analysis
Instructional design models (ADDIE, SAM)
Cognitive load and learning science
Learning strategy and business alignment
Learning cultures and the learning organisation
Facilitation skills and presence
Virtual and hybrid facilitation
Measuring coaching outcomes
Blended and hybrid learning design
Motivation and self-directed learning
Training needs analysis and learning strategy

Financial Awareness

Business case, cost and impact analysis
Impact, blended and concessional finance
Total cost of ownership
Ration formulation and least-cost feeding
The role of finance in organisations and value creation
Financial statements and the accounting equation
Ethics and professional standards in finance
Cost concepts, classification and behaviour
Costing methods: absorption, marginal and activity-based
Cost-volume-profit and break-even analysis
Standard costing and variance analysis
Access to finance, grants and investment
Financial and technical feasibility analysis
Outcome and process measures
Cost recovery and tariffs

Operations and Service

Span of control, delayering and operating models
Process automation and workflow
Growing value through service
Leading service teams
Coaching and quality monitoring
Building a service culture
Leading service projects and change
Team leadership in customer service
Reconciliation and end-of-day processes
Banking products, services and delivery channels
Operating-model and process re-engineering
Continuous improvement of finance processes
Expected credit loss and portfolio quality
Evidence-based practice and research literacy
Productivity, collaboration and workflow tools

Risk and Governance

Governance of the CX programme
Corporate governance in banks
Enterprise risk management in banks
Credit risk measurement and mitigation
Liquidity risk and asset-liability management
Operational risk and resilience
Practice management systems
Model risk and provisioning (IFRS 9)
Regulatory reporting and audits
Interest-rate risk and gap analysis
Asset-liability committee (ALCO) governance
Public, private and non-profit governance
Responsible and sustainable governance
Committees: audit, risk, remuneration
Governance frameworks and codes

Technology and Systems

HR technology selection and implementation
Emerging tools and innovation
Digital and market transformation
Digital advisory, e-extension and mobile services
Traceability, recall and quality assurance systems
Quality management systems and audits
System operation and performance
Digital and self-service transformation
Closed-loop feedback systems
Self-service and digital support
CRM systems and customer data
Digital banking platforms and APIs
Payment technology and switches
Automation, RPA and straight-through processing
Cybersecurity and fraud technology

Projects and Delivery

Development banking and project finance
Risk-based audit planning
Communications strategy and planning
Tender planning and documentation
Continuous improvement of delivery
Voice, communication and delivery
Continuous improvement of programmes
Cost reduction and efficiency programmes
Tax planning, avoidance and evasion distinguished
Supply analysis, gaps and scenario planning
Onboarding and induction programme design
Forecasting and planning
Designing an intervention or programme
Risk assessment and safety planning
Treatment planning and review

Ethics and Professional Standards

Driving effective, ethical outcomes
Ethical, risk and feasibility considerations
Data, records and confidentiality tech
Ethics of technology in practice
Professional ethics and responsibility (PMI)
Conflicts of interest and procurement ethics
Professional standards and ethics
Marketing and sales ethics
Professional roles, ethics and standards for agricultural practitioners
Communicating with families and carers
Ethics and fair customer treatment
Ethics in communications
Ethics and transparency in tax
Data ethics, privacy and responsible analytics
Ethics and duty of care

Health and Wellbeing at Work

Automation and safety technology
Toolbox talks and safety communication
Event risk, safety and contingency planning
Professional writing and reports
Psychoeducation and public communication
Managing difficult conversations
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Building trust and engagement
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Health, safety and compliance in delivery
Brand safety and responsible marketing
Brand health and measurement
Regulatory compliance and biosafety

Teams and Collaboration

Facilitation in mixed-ability, multilingual rooms
Leading groups and workshops
Working with referrers and multidisciplinary teams
Collaboration and teamwork
Servant leadership and self-organising teams
Virtual and distributed teams
Team leadership and motivation
Leading project teams
Building high-performing project teams
Cross-functional collaboration with product and service
Team leadership in sales and marketing
Team leadership in banking operations
Innovation and fintech collaboration
Writing advisory reports that drive decisions
Aligning teams around strategy

Strategic Context

Retention strategy and turnover analysis
Setting strategic priorities and choices
Strategy execution and the balanced scorecard
Measuring strategic progress
Turning strategy into results
Managing the training function as a business
Procurement’s contribution to organisational strategy
Category management and strategy development
Sourcing strategies and portfolio (Kraljic)
Negotiation strategy and planning
Insurance products and lines of business
Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
Projects, programmes and portfolios
Events, banqueting and MICE business
The media business: audiences, advertising and subscription

Certified Compensation and Benefits Manager

Certified Compensation and Benefits Manager

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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