What is the Certified Counselling Skills Specialist?

The Certified Counselling Skills Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Counselling Skills Specialist in Fiji

Executive Summary

Certified Counselling Skills Specialist

Designed for today’s high-impact professionals, the Certified Counselling Skills Specialist (CCSKS) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 10 Weeks programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CCSKS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Counselling Skills Specialist

Acronym

CCSKS

Who Should Enrol?

Counsellors and Therapists
Coaches and Wellbeing Practitioners
Social and Community Workers
Helping-Profession Practitioners

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior counselling, clinical and practice-leadership roles

Professional Recognition

Credential aligned with recognised counselling, coaching and ethical practice standards

Leadership Capability

Develop the strategic and operational skills to lead complex counselling functions

Organisational Impact

Design and implement counselling systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to counselling

Global Employability

Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories, Models and Approaches

✦Assessment, Case Formulation and Treatment Planning

✦Therapeutic Skills, Alliance and Communication

✦Specialised Populations and Presenting Concerns

✦Coaching, Wellbeing and Positive Psychology

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Counselling Skills Specialist

Certified Counselling Skills Specialist: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

Ethics, Supervision and Safety

Ethics, supervision and reflective practice
The boundary between coaching and therapy
The working alliance and coaching presence
Trauma-informed delivery and its limits
Working with ambivalence and motivation
Group facilitation and group process
Record keeping, notes and professional documentation
Remote and telephone practice
Endings, relapse and maintaining change
Practitioner wellbeing and vicarious trauma
Outcome monitoring in therapeutic work
Referral, multi-agency work and the client pathway
Contracting and the three-way agreement
Questioning, listening and the coach’s restraint
Goal setting and behavioural change in coaching

Outcomes and Review

Evaluating coaching outcomes
Goal setting and behavioural change in coaching
Ethics, supervision and reflective practice
Building and running a coaching practice
Clinical assessment and shared formulation
Therapeutic modalities and choosing an approach
Risk assessment and safeguarding in practice
Feedback, challenge and psychological safety in coaching
Mentoring, sponsorship and developmental relationships
Team coaching and the team as client
Cultural context and coaching across difference

Scope, Boundary and Referral

The boundary between coaching and therapy
Ethics, supervision and reflective practice
Contracting and the three-way agreement

The Therapeutic Alliance

The working alliance and coaching presence
Questioning, listening and the coach’s restraint
Feedback, challenge and psychological safety in coaching

Contracting and Confidentiality

Contracting and the three-way agreement
Ethics, supervision and reflective practice
The boundary between coaching and therapy

Listening, Reflection and Restraint

Questioning, listening and the coach’s restraint
The working alliance and coaching presence
Cultural context and coaching across difference

Community and Family Context

Customer and community engagement
Social performance and outreach
Social and digital PR
Corporate social responsibility communications
Family intervention planning
Collaborative and client-led planning
Social and collaborative learning
Community and lifelong learning
Stress and psychosocial risk
Corporate social responsibility and ESG
Corporate social responsibility and sustainability
Preparing financial statements
Community engagement and equity
Social media and community management
Community and tenant engagement

Health Context

Absence, capability and ill-health management
Leadership impact and organisational health metrics
Physical security design and layered defence
Forecasting and pipeline health
Financial reporting frameworks (IFRS/GAAP)
Measuring brand health
Interpreting financial statements
Health and safety legal duties
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Integrated and sustainability reporting
Health, safety and compliance in delivery
Customer and brand health metrics
Brand health and measurement
Healthy work design

Standards and Quality

Driving measurable delivery improvement
Delivery, quality and stakeholder plan
Quality planning and assurance
Quality control and continuous improvement
Integrated risk and quality control
Data quality and governance
Professional standards and ethics
Continuous improvement and optimisation
Reporting quality and governance
Management accounts and dashboards
Benchmarking against standards and best practice
Integration with quality and environment
Certification and continual improvement
Design review and quality
Professional standards and continuing development

Conflict and Resistance

Difficult conversations and feedback
Negotiation and conflict resolution
Managing resistance and capability building
Negotiation strategy and planning
Negotiation tactics and behaviours
Property viewings, offers and negotiation to close
Managing risk and difficult cases
Managing difficult conversations
Managing resistance and readiness
Conflicts of interest and procurement ethics
Negotiation and conflict management
Conflicts of interest and transparency
Commercial negotiation and value capture
Sponsorship and negotiation selling
Negotiation with clients and partners

Records and Reporting

Professional documentation and presentation
Reporting and dashboards
Project data, reporting and analytics
Document and configuration management
Dashboards and performance reporting
Reporting to leadership
Data quality, analysis and reporting
Professional report writing and presentation
Budget vs actual and variance
Transaction monitoring and suspicious reporting
Regulatory reporting and audits
Professional report and presentation
Metrics and reporting
Management reporting and decision support
Board reporting and information flows

Coaching Practice

Coaching models and frameworks (GROW)
Facilitation, coaching and mentoring
Creating a coaching culture
Mentoring and sponsorship
Coaching and skill development
Solvency, capital and prudential supervision
Wellbeing and resilience coaching
Measuring coaching outcomes
Coaching and developing team members
Sales enablement and coaching
Quality monitoring and coaching
Coaching and quality monitoring
Coaching for performance
Building a coaching culture
Measuring coaching and mentoring impact

Therapeutic Practice

Employment relationship and the psychological contract
Resilience, wellbeing and stress management
Cost and profitability analysis
Working with organisations on wellbeing
Forecasting and planning
Wellbeing and personal-effectiveness learning
Workplace wellbeing strategy
Coaching for resilience and wellbeing
Innovation culture, incentives and psychological safety
Underwriting principles and risk selection
Destination, venue and experience products
Communicating financial results

Ethics and Safeguarding

Professional ethics and responsibility (PMI)
Marketing and sales ethics
Attachment and developmental theory
Peer support and consultation
Sustaining ethical, effective practice
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Ethics and independence
Ethics in communications

Communication Skills

Closed-loop feedback systems
Influencing and presenting insights
Integrated marketing communications (IMC)
Reputation and crisis communications
Professional and persuasive communication
Crisis communications
Stakeholder communications
Communications strategy and planning
Influencer and partnership communications
Internal communications
Event and sponsorship communications
Voice of the customer and feedback
Managing sensitive communications
Presenting risk and recommendations
The media and telecommunications landscape

Development and Learning

Complaint data and learning
Training and capability building
Advertising and creative development
Development banking and project finance
Message development and testing
Supplier development and innovation
Continuing professional development
Measuring development impact
Cognitive load and learning science
The learning and development profession
Learning strategy and business alignment
Schedule development and optimisation
Team development and effectiveness
Your one-year professional development trajectory
Ethical frameworks and codes of practice

Groups and Facilitation

Duty of care and risk management
Designing and facilitating groups
Working with referrers and multidisciplinary teams
Leading groups and workshops
Collaboration and teamwork
Servant leadership and self-organising teams
Facilitation and workshops
Virtual and distributed teams
Team leadership and motivation
Leading project teams
Managing virtual and cross-cultural teams
Team diversity and inclusion
High-performance team rituals and cadence
Productivity, collaboration and workflow tools
Team leadership in security operations

Behaviour and Change

Change and adoption in projects
Measuring change and project impact
Baseline setting and change control
Motivation and engagement
Complaints, accountability and fitness to practise
Legal responsibilities and professional bodies
Behaviour change and adoption of innovations
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging
Engagement and motivation
Change control and configuration
Organisational change management
Change management and adoption
Engagement, motivation and energisers

Goals and Measurement

Project KPIs and performance metrics
Quality and delivery metrics
Managing schedule and budget performance
Agile metrics and velocity
Setting objectives and marketing KPIs
Funnel, pipeline and conversion metrics
Capacity and performance management
Setting objectives, indicators and targets
Yield, productivity and profitability metrics
System operation and performance
Evaluation metrics and monitoring
Net Promoter Score and satisfaction metrics
Performance management in service
Service quality and turnaround metrics
Credit risk measurement and mitigation

Leadership Context

Value management and business value
Client feedback and satisfaction
Decision-making and problem solving
The two-year horizon: expertise, leadership and professional standing
Revenue management and yield
Influencer and affiliate marketing
Key account management strategy
Renewals and churn management
Data-driven decision-making
Field sales and territory management
Tender and bid management
Situational and adaptive leadership
Values, purpose and authentic leadership
Time management and personal productivity
Reflective practice and self-leadership

Culture and Inclusion

Lessons learned and development
Driving effective, ethical outcomes
Service culture and brand promise
Building a customer-centric culture
Building a service culture
Brand equity and positioning
Building a culture of compliance
Financial inclusion and agency banking
Financial inclusion strategy
Nomination, succession and diversity
The business case for diversity and inclusion
Safety culture and leadership
Cross-cultural communication
Psychoeducation and workshops
Brand strategy, identity and equity

Client Relationships

Subcontractor and supplier management
Managing boundaries and dual relationships
Goal setting and contracting
The project environment and stakeholders
Stakeholder and sponsor management
Stakeholder rights and fair treatment
Procurement and contract value
Stakeholder identification and analysis
Procurement and contract management
Stakeholder engagement strategy
Building project relationships
Stakeholder mapping and liaison
Visitor and contractor management
Strategic customer relationships
Vendor, venue and supplier contracting for events

Risk and Compliance

Project governance and assurance
Project governance frameworks
Compliance and regulatory projects
Leading project governance
Financial risk in projects
Risk identification and analysis
Qualitative and quantitative risk analysis
Risk response and contingency
Programme governance and assurance
Governance of campaigns and spend
Managing price and discount governance
Regulatory liquidity ratios (LCR, NSFR)
Control environment and risk assessment
Governance and the three lines model
Fraud risk and controls

Evidence and Research

Measurement and analytics for media and social campaigns
Analytical techniques and bias
Data visualisation for finance
Decision support and insight
Psychodynamic and psychoanalytic approaches
Record-keeping and data protection
Evidence-based improvement
Evidence-based practice
Evidence-based practice and research literacy
AI and predictive project analytics
Building your professional portfolio and evidence of practice
Data collection and analytics
Predictive safety analytics
Jobs to be done and customer insight
Data quality and master data management

Wellbeing and Resilience

Managing growth, risk and resilience
Operational risk and resilience
Stress testing and scenario analysis
Designing an intervention or programme
Stress testing credit portfolios
Stress testing and scenarios
Crisis, resilience and contingency planning
Model risk and provisioning (IFRS 9)
Customer segmentation and needs analysis
Interest-rate risk and gap analysis
Asset-liability committee (ALCO) governance
Ethical, risk and feasibility considerations

Workplace Context

Advocacy and policy engagement
Workforce management and scheduling
Proactive engagement and success
Win-back and re-engagement
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Assurance engagements and standards
Professional case study and presentation
Measuring engagement and impact
Stakeholder mapping and engagement
Strengths, flow and engagement
Building trust and engagement
Employee engagement models and drivers
The employee lifecycle and HR value chain

Practice and Business

Supply markets and the enabling environment
Residential and commercial property markets
Listing, marketing and selling property
Real estate marketing channels and property portals
NGO financial management and budget-versus-actual discipline
Insurance products and lines of business
Insurance pricing, premiums and loadings
Pricing tours, events and sponsorships
The automotive market: segments, brands and buyers
Electric and hybrid vehicles: what changes for the market
Vehicle financing, insurance and total cost of ownership conversations
Business process mapping
The role of finance in organisations and value creation
Financial, management and cost accounting distinguished
Financial statements and the accounting equation

Digital Delivery

Emerging service technologies
Digital marketing strategy and channels
Marketing technology and the stack
Digital, mobile and internet banking
Digital disruption and the future of banking
Digital transformation in banking
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches
Cybersecurity and fraud technology
Digital credit and alternative data
Digital transformation and IT strategy
Digital procurement and the future of the profession
CRM and sales technology
Bancassurance and digital insurance models

Programme Delivery

Measuring programme success
Marketing planning and budgeting
Campaign planning and execution
Account planning and whitespace analysis
Leading campaigns and sales projects
Land-use planning and management
Risk assessment and safety planning
Team leadership in field and project settings
Treatment planning and review
Managing complexity and comorbidity
Implementation planning and risk management
Leading security projects and change
Territory and quota planning
Programme governance
Real estate development and project appraisal

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Counselling Skills Specialist principles aligned with recognised counselling, coaching and ethical practice standards
Apply evidence-based methods to improve counselling, coaching and psychological wellbeing
Master counselling theories, models and approaches and assessment, case formulation and treatment planning
Apply therapeutic skills, alliance and communication and specialised populations and presenting concerns in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in counselling

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified Counselling Skills Specialist — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CCSKS certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CCSKS?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CCSKS certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCSKS internationally recognised?

What is the cost of the CCSKS certification?

The Certified Counselling Skills Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCSKS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCSKS?

The Certified Counselling Skills Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCSKS?

The Certified Counselling Skills Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCSKS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCSKS?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CCSKS strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Certified Counselling Skills Specialist

Certified Counselling Skills Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified Emotional Competence Specialist

Certified Voice Presence and Impact Professional

Certified Decision Making Specialist

Certified Art Therapist

Certified Positive Psychology Practitioner

Certified IT Business Strategist