What is the Certified Resilience and Adaptation Coach?

The Certified Resilience and Adaptation Coach is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Intermediate Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Resilience and Adaptation Coach in Cape Verde

Executive Summary

Certified Resilience and Adaptation Coach

Designed for today’s high-impact professionals, the Certified Resilience and Adaptation Coach (CRAC) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CRAC holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Resilience and Adaptation Coach

Acronym

CRAC

Who Should Enrol?

Trainers and Facilitators
Instructional and Curriculum Designers
Learning and Development Professionals
Academic and Education Administrators

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior L&D, academic and learning-leadership roles

Professional Recognition

Credential aligned with recognised instructional-design, quality-assurance and CPD standards

Leadership Capability

Develop the strategic and operational skills to lead complex instructional design functions

Organisational Impact

Design and implement instructional design systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to instructional design

Global Employability

Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories and Models

✦Facilitation, Delivery and Learner Engagement

✦Positive Psychology and Wellbeing

✦Mindfulness, Resilience and Self-Leadership Assurance

✦Meaning, Purpose and Flourishing

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

The full programme, module by module.

1

Foundations and Professional Context of Certified Resilience and Adaptation Coach

Certified Resilience and Adaptation Coach: industry context, trends and professional standards · The helping relationship and its purpose · History and scope of counselling and coaching · Professional roles, boundaries and settings

2

Life Coaching and the Therapy Boundary

Career, transition and life coaching · What coaching is and is not · Analytical techniques and bias · Preparing financial statements

3

Wellbeing at work and in life

Interpreting financial statements · Management accounts and dashboards · Budget vs actual and variance · Building and running a coaching practice

4

Habits and behaviour design

Habits and behaviour design · Cost and profitability analysis · Decision support and insight · The working alliance and coaching presence

5

Stress reduction techniques

Managing boundaries and dual relationships · Peer support and consultation · Complaints, accountability and fitness to practise · Group and team coaching

6

Reflective practice and self-awareness

Treatment planning and review · Values-based living · Coaching for resilience and wellbeing · Managing complexity and comorbidity

7

Motivation and self-directed learning

Motivation and self-directed learning · Measuring coaching and mentoring impact · Learning technology ecosystem

8

Communication and Influence

Negotiating with suppliers · Influencing and security awareness · Managing sensitive communications · Presenting risk and recommendations

9

Change and Innovation

Innovation and experimentation culture · Measuring digital transformation impact · Continuous improvement and DevOps metrics · Driving measurable IT improvement

10

Data and Measurement

System performance and reliability metrics · Metrics, velocity and flow · Data analytics in audit · Data migration and cleansing

11

Financial Acumen

Continuous improvement of finance processes · Governance and organisational value · Options appraisal and cost-benefit · The employee lifecycle and HR value chain

12

Risk and Governance

Duty of care and risk management · Compliance and regulatory projects · Leading project governance · Project budgeting and financial control

13

Stakeholders and Partners

Board reporting and information flows · Employment relationship and the psychological contract · Onboarding and induction programme design · Management and board reporting

14

Digital and Technology

Digital and market transformation · Digital advisory, e-extension and mobile services · Quality management systems and audits · Digital and self-service transformation

15

Ethics and Integrity

Integrity, confidentiality and conflicts · Anti-corruption and financial-crime ethics · Responsible and sustainable banking · Data ethics and customer privacy

16

Self-Leadership

Communication and interpersonal skills · Data-driven and personalised banking · Self-awareness and the leader's identity · Business continuity and resilience

17

People Administration

Capacity and performance management · The customer experience (CX) discipline · Loyalty programmes and rewards · Performance management in service

18

Customers and Markets

Driving measurable service improvement · Customer service and CX strategy · Designing voice-of-customer programmes · Aligning service to brand and business

19

Projects and Delivery

Designing an intervention or programme · Projects, programmes and portfolios · Project management standards (PMI, PRINCE2) · The project environment and stakeholders

20

Inclusion and Culture

Frontline coaching, quality monitoring and team culture · Learning cultures and the learning organisation · Building a learning culture · Building a coaching culture

21

Legal and Policy

Legal and ethical protection · Subcontractor and supplier management · Psychometric and screening tools · Insurance regulation and consumer protection

22

Cross-Cultural Leadership

Managing virtual and cross-cultural teams · Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies · Expanding into regional and export markets · Global and comparative HR contexts

23

Suppliers and Partners

Conflicts of interest and procurement ethics · Procurement and contract value · Procurement and contract management · Vendor selection and management

24

Sustainability

Sustainability and climate responsibility · Continuous environmental improvement · Integration with quality and environment · Sustainability and responsible sourcing

25

Public and Community Context

Psychoeducation and public communication · Working with referrers and multidisciplinary teams · Facilitation, training and public presentation skills · Group dynamics, facilitation and community mobilisation

26

Knowledge and Learning

Sustaining a learning organisation · Blended and hybrid learning design · Apprenticeships and work-based learning · Records management and retention

27

Leadership and Management

Business continuity and crisis management · Sanctions screening and PEP management · Relationship management and cross-selling · Sales performance and pipeline management

28

People and Capability

Delegating for development · Managing resistance and capability building · Supplier development and improvement · Supplier dependency, development and continuity

29

Strategy and Direction

Data-driven and platform business models · Automated testing strategies · Service strategy, design and transition · IT strategy and business alignment

30

Operations and Delivery

Process automation and workflow · Cost, quality and cycle-time metrics · Succession planning and talent pipelines · Workforce planning and the capability gap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Life Coaching and the Therapy Boundary — applied to your own work
Wellbeing at work and in life — applied to your own work
Habits and behaviour design — applied to your own work
Stress reduction techniques — applied to your own work
Reflective practice and self-awareness — applied to your own work
Motivation and self-directed learning — applied to your own work

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

You are viewing Certified Resilience and Adaptation Coach — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CRAC certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CRAC?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CRAC certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CRAC internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CRAC certification?

The Certified Resilience and Adaptation Coach is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CRAC certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CRAC?

The Certified Resilience and Adaptation Coach is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CRAC?

The Certified Resilience and Adaptation Coach carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CRAC while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CRAC?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CRAC strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager

NGO Sector

“

I earned my CRAC while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator

Government

Certified Resilience and Adaptation Coach

Certified Resilience and Adaptation Coach

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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