What is the Certified Mental Health Support Specialist?

The Certified Mental Health Support Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Occupational Health & Safety.

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Mental Health Support Specialist in Cape Verde

Executive Summary

Certified Mental Health Support Specialist

Designed for today’s high-impact professionals, the Certified Mental Health Support Specialist (CMHSS) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 10 Weeks programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CMHSS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Mental Health Support Specialist

Acronym

CMHSS

Who Should Enrol?

Counsellors and Therapists
Coaches and Wellbeing Practitioners
Social and Community Workers
Helping-Profession Practitioners

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior counselling, clinical and practice-leadership roles

Professional Recognition

Credential aligned with recognised counselling, coaching and ethical practice standards

Leadership Capability

Develop the strategic and operational skills to lead complex counselling functions

Organisational Impact

Design and implement counselling systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to counselling

Global Employability

Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories, Models and Approaches

✦Assessment, Case Formulation and Treatment Planning

✦Therapeutic Skills, Alliance and Communication

✦Specialised Populations and Presenting Concerns

✦Coaching, Wellbeing and Positive Psychology

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

The full programme, module by module.

1

Foundations and Professional Context of Certified Mental Health Support Specialist

Certified Mental Health Support Specialist: industry context, trends and professional standards · The helping relationship and its purpose · History and scope of counselling and coaching · Professional roles, boundaries and settings

2

Alliance and Presence

The working alliance and coaching presence · Questioning, listening and the coach’s restraint · Feedback, challenge and psychological safety in coaching · Analytical techniques and bias

3

Change Between Sessions

Goal setting and behavioural change in coaching · Feedback, challenge and psychological safety in coaching · Evaluating coaching outcomes · Digital marketing strategy and channels

4

Ethics and Supervision

Ethics, supervision and reflective practice · The boundary between coaching and therapy · Building and running a coaching practice · Clinical assessment and shared formulation

5

Working Across Difference

Cultural context and coaching across difference · The working alliance and coaching presence · Mentoring, sponsorship and developmental relationships · Forecasting and planning

6

Building a Sustainable Practice

Building and running a coaching practice · Evaluating coaching outcomes · Contracting and the three-way agreement · Team coaching and the team as client

7

The Practitioner Remit

Contracting and the three-way agreement · The boundary between coaching and therapy · Ethics, supervision and reflective practice · Case management and referral

8

Therapeutic Practice

Goal setting and contracting · Wellbeing and personal-effectiveness learning · Workplace wellbeing strategy · Employment relationship and the psychological contract

9

Ethics and Safeguarding

Ethics and suitability · Commercial ethics and responsible selling · Roles, standards and professional ethics · Professional ethics in education and training

10

Communication Skills

Presentation and public speaking · Professional report and presentation · Voice, communication and delivery · Feedback and developmental conversations

11

Development and Learning

Learning strategy and business alignment · Learning cultures and the learning organisation · Responsible use of AI in learning · Blended and hybrid learning design

12

Groups and Facilitation

Change talk and readiness · Aligning teams around strategy · Team formation and effectiveness models (Tuckman, Lencioni) · Managing team performance and dynamics

13

Behaviour and Change

Measuring change and project impact · Baseline setting and change control · Motivation and engagement · Accountability and follow-through

14

Goals and Measurement

Marketing measurement and attribution · Metrics and reporting · Performance management systems and cycles · Performance measurement and KPI dashboards

15

Leadership Context

Theories and models of leadership and management · Content curation and management · Absence and health management · Leading through other leaders

16

Culture and Inclusion

Building a culture of compliance · Financial inclusion and agency banking · Financial inclusion strategy · Building a coaching culture

17

Client Relationships

Stakeholders, agency and accountability · Trends: ESG, transparency and stakeholder capitalism · Shareholder and stakeholder rights · Contractor and visitor safety

18

Risk and Compliance

Fraud risk and controls · Audit risk and materiality · Financial risk types and management · Market risk and VaR

19

Evidence and Research

Text and interaction analytics · Data privacy and consent · Influencing and presenting insights · Data ethics and customer privacy

20

Wellbeing and Resilience

Stress testing and scenarios · Stress and psychosocial risk · Managing growth, risk and resilience · Stress testing and scenario analysis

21

Workplace Context

Workforce planning and scheduling · Employee experience and engagement · Customer and community engagement · Customer and employee satisfaction

22

Practice and Business

Supply market analysis · Short-term funding and money markets · Pricing, price architecture and discounting · Route to market and channel design

23

Digital Delivery

Digital disruption and modern go-to-market · Digital and data-driven go-to-market · Digital marketing strategy · Marketing technology stack

24

Programme Delivery

Project initiation and chartering · Integrated project planning · Resource planning and levelling · Quality planning and assurance

25

Community and Family Context

Recovery capital and community · Environmental, social and governance (ESG) · Corporate responsibility and community · Social media management: platforms, communities and algorithms

26

Health Context

Emerging tools and innovation · Public health programmes: prevention and outreach · Working with referrers and multidisciplinary teams · Healthcare quality, safety and accreditation

27

Standards and Quality

Driving measurable banking improvement · Quality assurance of audit · Continuous improvement of delivery · Quality standards and accreditation

28

Conflict and Resistance

Managing resistance and capability building · Negotiation strategy and planning · Property viewings, offers and negotiation to close · Managing risk and difficult cases

29

Records and Reporting

Data quality, analysis and reporting · Professional report writing and presentation · Transaction monitoring and suspicious reporting · Regulatory reporting and audits

30

Coaching Practice

Facilitation, coaching and mentoring · Mentoring and sponsorship · Solvency, capital and prudential supervision · Measuring coaching outcomes

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Alliance and Presence — applied to your own work
Change Between Sessions — applied to your own work
Ethics and Supervision — applied to your own work
Working Across Difference — applied to your own work
Building a Sustainable Practice — applied to your own work
The Practitioner Remit — applied to your own work

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

You are viewing Certified Mental Health Support Specialist — one of GLI's 1,990+ globally recognised professional certifications.

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CMHSS certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CMHSS?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CMHSS certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CMHSS internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CMHSS certification?

The Certified Mental Health Support Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CMHSS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CMHSS?

The Certified Mental Health Support Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CMHSS?

The Certified Mental Health Support Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CMHSS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CMHSS?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CMHSS strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Clinical Lead

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

Senior Counsellor

NGO Sector

“

I earned my CMHSS while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Wellbeing Programme Manager

Government

Certified Mental Health Support Specialist

Certified Mental Health Support Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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