What is the Certified Diversity and Inclusion Professional?

The Certified Diversity and Inclusion Professional is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Human Resources Management.

How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Diversity and Inclusion Professional in China

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Diversity and Inclusion Professional

Certified Diversity and Inclusion Professional: industry context, trends and professional standards
The HR function: roles, operating models and value creation
Aligning HR strategy with organisational strategy
The employee lifecycle and HR value chain
HR competencies and professional standards (SHRM, CIPD)
The business partner and centre-of-excellence model
HR's role in culture, values and employer brand
Ethics, confidentiality and professional conduct in HR
Employment relationship and the psychological contract
Global and comparative HR contexts
Building a personal HR development plan

Inclusive Attraction and Selection

Employer brand and candidate experience
Selection validity and structured hiring
Inclusion and the fairness of people decisions
Employee relations, discipline and fair process
Employee engagement and what actually drives it
Learning transfer and capability building
Talent review and succession in practice
People analytics and HR measurement
Employment compliance and the HR risk agenda
The HR operating model and business partnering
Organisational design principles and structures
Discipline, conduct and fair-process management
HR metrics, KPIs and the HR scorecard
Employment law framework and contracts of employment
HR function performance and service levels

Proximity, Flexibility and Fairness

Flexible and hybrid working design
Inclusion and the fairness of people decisions
Employee engagement and what actually drives it
Professional ethics and codes of conduct in HR
Whistleblowing and speak-up culture
Preparing financial statements
Onboarding and time to productivity
Job design and role architecture
Competency frameworks and skills taxonomies
Career architecture and internal mobility
Absence, capability and ill-health management
Collective relations and union engagement
Restructuring, redundancy and organisational change
HR service delivery and case management
HR technology selection and implementation

Representation and Inclusion Apart

Inclusion and the fairness of people decisions
People analytics and HR measurement
Talent review and succession in practice
Diversity and pay-equity analytics
Applicant tracking systems and recruitment analytics
Linking performance to reward and consequence
Process automation and workflow
Digital HR and the employee experience platform
Inclusive leadership and allyship
Organisational culture assessment and change
The HR business partner role and mandate
Facilitation and difficult conversations
Sustaining and measuring change
Confidentiality and handling sensitive data
Conflicts of interest and integrity

Where the Pipeline Narrows

Inclusion and the fairness of people decisions
Career architecture and internal mobility
Performance management that changes behaviour
Cybersecurity and data protection in HR
Descriptive, diagnostic and predictive analytics
Evidence-based HR decision-making
Financial reporting frameworks (IFRS/GAAP)
Interpreting financial statements
HR policies, handbooks and compliance
Integrated and sustainability reporting
Reporting quality and governance
Consulting skills and contracting with the business
Commercial awareness and organisational context
Ratio and trend analysis
Employee and manager self-service

Auditing People Decisions

Inclusion and the fairness of people decisions
Reward architecture and pay equity
Talent review and succession in practice
Benchmarking HR against best practice
Management accounts and dashboards
Designing an HR intervention or policy
Stakeholder engagement and risk management
Budget vs actual and variance
Span of control, delayering and operating models
Cost and profitability analysis
Evaluating learning impact (Kirkpatrick, ROI)
Objective setting: KPIs, OKRs and cascading goals
Forecasting and planning
KPIs and performance reporting
Data visualisation for finance

Fair Pay and Equal Work

Reward architecture and pay equity
Inclusion and the fairness of people decisions
Employment compliance and the HR risk agenda
Reporting automation
Retention strategy and turnover analysis
Communicating financial results
Absence, attendance and capability management
Change, restructuring and consultation
Attachment and developmental theory
AI and automation in HR processes
Data quality, integration and master data
Vendor management and system governance
Workforce reporting and storytelling with data
Cost of workforce and ROI of HR interventions
Change management models (Kotter, ADKAR, Lewin)

Change and Organisation

Future of work and workforce transformation
Communication strategy in change programmes
Large-scale transformation and agile ways of working
Culture change and behaviour embedding
Exit, offboarding and organisational memory
Implementation and change plan
Diagnosing organisational readiness for change
Technology governance and change control
Foreign exchange and hedging
Digital transformation strategy
Measuring digital transformation impact
Measuring security transformation impact
Organisational design as a strategic choice
Power, coalitions and organisational politics
Delivering technology change that people adopt

Leadership Practice

Team leadership within HR
Offer management, negotiation and pre-boarding
Coaching leaders and managers
Customer (employee/manager) satisfaction
Communicating and reporting to leadership
Rational and intuitive decision-making
Data-informed and evidence-based decisions
Decision rights and governance
Stakeholder management and relationships
Personal leadership development planning
Digital leadership and business transformation
Ethics, supervision and reflective practice
Fleet management and costs
Warehouse management systems (WMS)
Key account management and account planning

Communication and Influence

Stakeholder mapping and influencing
Professional report and presentation
Cryptography and secure communications
Metrics and reporting
Voice, communication and delivery
Management reporting and decision support
Board reporting and information flows
Governance of ESG and reporting
Management and board reporting
Safety communication and campaigns
Influencing and safety leadership
Writing advisory reports that drive decisions
Reporting to boards and executives
Monitoring, control and reporting
Professional documentation and presentation

Stakeholders and Partnering

Negotiation with clients and partners
Professional roles, boundaries and settings
Partnership building and multi-stakeholder platforms
Relationship management and retention
Stakeholder mapping and collaboration
Managing difficult stakeholders
Stakeholder mapping in banking
Relationship management and cross-selling
Wealth, SME and corporate relationships
Stakeholder communications
Mentoring, sponsorship and developmental relationships
Stakeholder engagement strategy
Building project relationships
Building strategic customer relationships
Partnering and co-creation with customers

Learning and Training

Instructional design and blended learning
Learning technologies and the LMS
Ethical principles and codes of practice
Instructional design models (ADDIE, SAM)
Cognitive load and learning science
The learning and development profession
Learning strategy and business alignment
Learning cultures and the learning organisation
Facilitation skills and presence
Virtual and hybrid facilitation
Blended and hybrid learning design
Designing and facilitating groups
Facilitation and workshops
Facilitation, training and public presentation skills
Managing boundaries and dual relationships

Financial Awareness

Business case, cost and impact analysis
Cost, quality and cycle-time metrics
Headcount budgeting and establishment control
Time-to-hire, quality-of-hire and cost metrics
Legal, cost and feasibility analysis
Make-versus-buy and total cost of ownership
Cost and price analysis
NGO financial management and budget-versus-actual discipline
Vehicle financing, insurance and total cost of ownership conversations
Costing production: standard costs, variances and the true cost of scrap
Non-revenue water, metering and cost recovery
Project budgeting and financial control
Funding, cash flow and financing
Financial risk in projects
Cost estimation and budgeting

Operations and Service

Process improvement and HR operating efficiency
Attrition, engagement and productivity analytics
People analytics maturity and operating model
Integrated risk and quality control
Data quality and governance
Cross-functional collaboration with product and service
IT operations and service management
Yield, productivity and profitability metrics
Data quality, analysis and reporting
Digital advisory, e-extension and mobile services
Traceability, recall and quality assurance systems
Service analytics and dashboards
Customer service technology stack
Emerging service technologies
Growing value through service

Risk and Governance

Corporate governance and HR’s role
Regulatory compliance and audit
Leading project governance
Baseline setting and change control
Risk identification and analysis
Qualitative and quantitative risk analysis
Risk response and contingency
Quality planning and assurance
Quality control and continuous improvement
Programme governance and assurance
Governance of campaigns and spend
Governance, risk and compliance (GRC)
Governance and organisational value
Public, private and non-profit governance
Responsible and sustainable governance

Technology and Systems

Peer support and consultation
Digital permits and inspections
Automation and safety technology
Sustaining ethical, effective practice
Leading technology adoption and change
Managing distributed and digital teams
Technology strategy and investment
Digital transformation and IT strategy
Digital procurement and the future of the profession
Security governance and management systems
Technology adoption and integration
Water supply systems: sources, treatment and distribution
Telehealth and digital care delivery
Ethical frameworks and codes of practice
Practice management systems

Projects and Delivery

Workforce planning and the capability gap
Managing HR projects and change
Employee voice, surveys and action planning
Project roles and the project manager
Project governance and assurance
Project governance frameworks
Compliance and regulatory projects
Change and adoption in projects
Innovation and continuous delivery
Scaling delivery capability
Building project management maturity
Measuring change and project impact
Sustainability and social impact in projects
Health, safety and compliance in delivery
Project KPIs and performance metrics

Ethics and Professional Standards

Ethical use of AI and analytics in HR
Professional standards and ethics
Marketing and sales ethics
Duty of care and risk management
Complaints, accountability and fitness to practise
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Ethics and independence
Ethics in communications

Health and Wellbeing at Work

Health and safety legal duties
Safety culture and behaviour
Continuous safety improvement
Safety management systems (ISO 45001)
Product safety and standards
Safety management systems overview (ISO 45001)
Safety culture and leadership
Wellbeing and holistic health strategy
Driving measurable safety improvement
Job safety analysis (JSA) and task risk
Legal responsibilities and professional bodies
Regulatory compliance and biosafety
Feedback, challenge and psychological safety in coaching
Contractor and visitor safety
Predictive safety analytics

Teams and Collaboration

Managing virtual and cross-cultural teams
Building high-performing project teams
Team leadership in sales and marketing
Team leadership in field and project settings
Client feedback and satisfaction
Team leadership in banking operations
Innovation and fintech collaboration
Scaling technology and teams
Team coaching and the team as client
Facilitation, coaching and mentoring
Evidence-based improvement
Servant leadership and self-organising teams
Virtual and distributed teams
Team leadership and motivation
Leading project teams

Strategic Context

Data-driven and platform business models
Communications strategy and planning
Category management and strategy
Financial inclusion strategy
Business process mapping
Strategic analysis: PESTLE, SWOT and Porter’s Five Forces
Real options and strategic investment
Sustainability strategy and materiality
Embedding responsible business
The business case for diversity and inclusion
Strategic workforce planning and demand forecasting
Designing a marketing or sales strategy
Marketing strategy and the mix
Brand strategy, identity and equity
Pricing strategy

Diversity and Inclusion

Belonging, culture and employee resource groups
Cross-cultural and global inclusion
Team diversity and inclusion
Financial inclusion and agency banking
Nomination, succession and diversity
Assets, liabilities and equity reporting
Gender, youth and social inclusion in agricultural development
Community engagement and equity
Brand equity and positioning
Financial inclusion and the evolving customer
Digital accessibility and inclusion
Financial inclusion and serving underbanked markets
Diversity, inclusion and inclusive leadership

International Practice

Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Cross-cultural communication
Global sourcing and trade
The agricultural sector: systems, actors and global food value chains
Transfer pricing and international tax
Global sourcing and international trade
International and cross-border tax
Managing risk and difficult cases
Grades, standards and export certification (GlobalG.A.P.)
Job analysis, job design and role profiling
Appraisal, calibration and managing underperformance

Standards and Improvement

Continuous improvement and lean HR
Governance of service standards
Quality monitoring and coaching
Continuous improvement in service
Driving measurable service improvement
Designing a service or experience improvement
Roles, conduct and professional standards in banking
Service quality and turnaround metrics
Continuous improvement and lean banking
Driving measurable banking improvement
Quality assurance of audit
Continuous improvement and optimisation
Lessons learned and development
Continual improvement
Professional roles, ethics and standards for agricultural practitioners

Workforce Practice

Employer branding and employee value proposition (EVP)
Data protection and employee privacy
Recruitment marketing and candidate attraction
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Career and talent development
Employee engagement models and drivers
Succession planning and talent pipelines
Reward strategy and total reward frameworks
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Communicating risk to the workforce
Developing talent and succession
Workforce and shift management in retail

People Development

Organisation development principles and practice
Career development and internal mobility
Career pathways and continuing professional development
Setting professional goals and a personal development plan
Land-use planning, capability and degradation management
Coaching for performance
Advertising and creative development
Development banking and project finance
Message development and testing
Supplier development and innovation
The working alliance and coaching presence
Creating a coaching culture
Managing performance through coaching
Delegating for development
Coaching challenging situations

Performance and Measures

Performance monitoring and KPIs
Performance management systems and cycles
Performance measurement and KPI dashboards
Continuous feedback and performance conversations
Driving effective, ethical outcomes
Leading and lagging metrics
Policy, planning and objectives
Strategy execution and the balanced scorecard
High-performance team rituals and cadence
Dashboards, metrics and management information
Contract performance and exit
Banking KPIs and branch scorecards
Sales performance and pipeline management
Social performance and outreach
Performance and dispute management

Culture and Wellbeing

Embedding values and behaviours
Psychoeducation and workshops
Working with organisations on wellbeing
Policy, institutions and the enabling environment for agriculture
Advocacy and policy engagement
Designing an intervention or programme
Ethical, risk and feasibility considerations
Professional case study and presentation
Behaviour change and adoption of innovations
Service culture and brand promise
Building a customer-centric culture
Proactive engagement and success
Win-back and re-engagement
Customer and community engagement
Building a culture of compliance

Legal and Compliance

Legal duties and compliance
Regulatory and privacy requirements
Evidence-based practice
Accounting concepts, principles and the regulatory landscape
Statutory compliance and filings
Regulatory reporting and disclosure
Financial regulation and prudential supervision
Tax compliance and the tax risk agenda
The regulatory and legal environment
Compliance frameworks and programmes
Compliance monitoring and testing
Legal and other requirements
Compliance monitoring and enforcement
Regulatory awareness and compliance
Contract types and risk allocation

Evidence and Analytics

Benchmarking and external data sources
Diagnosis and evidence gathering
People analytics tooling and dashboards
Data literacy and analytics for leaders
Data quality and master data management
Data quality and the fitness-for-purpose test
Data protection and privacy by design
Comparable sales analysis and market evidence
Measurement and analytics for media and social campaigns
Health records, data and confidentiality
Analytical techniques and bias
Decision support and insight
Psychodynamic and psychoanalytic approaches
Risk assessment and safety planning
Record-keeping and data protection

Certified Diversity and Inclusion Professional

Certified Diversity and Inclusion Professional

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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