What is the Certified ICT for Managers Professional?

The Certified ICT for Managers Professional is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified ICT for Managers Professional (CIMPS)

Executive Summary

Certified ICT for Managers Professional

Designed for today’s high-impact professionals, the Certified ICT for Managers Professional (CIMPS) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in strategic leadership, organisational management and business transformation.

This 10 Weeks programme is structured around recognised global leadership and management competency frameworks, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CIMPS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified ICT for Managers Professional

Acronym

CIMPS

Who Should Enrol?

Managers and Team Leaders
Heads of Department and Directors
Senior Executives and Aspiring Leaders
Business Owners and Entrepreneurs

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Leadership Capability

Develop the strategic and operational skills to lead complex strategic leadership functions

Career Advancement

Accelerate your career towards executive, director and C-suite leadership roles

Strategic Thinking

Build the strategic thinking, analysis and execution skills of world-class leaders

Organisational Impact

Design and implement strategic leadership systems that drive performance and measurable results

Personal Excellence

Develop emotional intelligence, resilience and authentic executive presence

Global Employability

Qualify for strategic leadership roles across corporates, public institutions, NGOs and enterprises worldwide

Competency Framework

Core Competencies You Will Develop

✦ICT Literacy for Managers

✦ICT Resource Planning

✦Systems Availability

✦Information Systems Processes

✦ICT Service Continuity

✦Service Performance Metrics

Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified ICT for Managers Professional · module 20 is the capstone

1

ICT Literacy for Managers

Administrative systems: records, workflow and office operations · IT service management: availability, incidents and the service desk · Onboarding, probation and exit · Frontline service delivery and the conditions that produce it

2

ICT Service Architecture

What service quality is: expectation, delivery and the gap · Service standards, quality and internal service management · Service evaluation and audit · Service standards and moments of truth

3

Business Systems Overview

Coaching leaders and managers · Negotiation for managers · Decision making for managers · Safety management systems overview (ISO 45001)

4

ICT Resource Planning

Capacity, workload and resource coordination · Resource planning and levelling · Enterprise resource planning (ERP) and finance systems · Service level agreements, queues and capacity

5

Technology Service Procurement

Managing technology assets, vendors and technical debt · Procurement strategy: what to buy, how, and from whom · Customer service technology stack · Service quality and turnaround metrics

6

ICT Infrastructure Basics

Cloud, infrastructure and the operating decisions behind them · Internal controls in operations · Regulatory compliance in operations · Cloud, infrastructure and the connectivity constraint

7

Systems Availability

Security fundamentals: assets, threats and proportionate control · Digital finance, mobile money and payment operations · Fleet, fuel and transport management in field operations · Incident investigation and corrective action that holds

8

ICT Service Desk Structures

Etiquette and low-profile operations · Managing land-based and field operations · Airport passenger and ground operations · Property management and facility operations

9

Data Management for Managers

Data warehousing and data lakes · Field data collection: tools, enumerators and data quality at source · Data visualisation for finance · Data engineering: models, pipelines and the quality problem

10

Information Systems Processes

Records, documents and information governance · Market and price information systems · Communicating technical information to diverse audiences · Inventory: what it is for and what it costs

11

Cloud Service Concepts

Network and cloud forensics · Cloud models (IaaS, PaaS, SaaS) · Major cloud platforms and services · Service quality and the passenger experience in transport

12

Technology Vendor Management

Vendor and technology management · Vendor selection and managing technology suppliers · Managing vendors, partners and external relationships · Managing technology teams and technical work

13

ICT Service Continuity

Continuity, disruption and organisational resilience · Leadership continuity, legacy and handover · Supply disruption: exposure, alternatives and tested continuity · Resilience: recovery, adaptability and sustainable performance

14

Technology Policy Administration

The policy cycle: formulation, instruments and implementation · Policy cycle and evidence-based policy · Policy administration and customer service in insurance · Technology projects: why they fail and what changes the odds

15

ICT Asset Management

Facility and asset protection · Liquidity risk and asset-liability management · Asset-liability committee (ALCO) governance · Investment appraisal and the cost of capital

16

Service Performance Metrics

Performance management in service · Planning performance and service · HR function performance and service levels · Control measures and the hierarchy of control

17

ICT Issue Escalation

Decision governance: authority, documentation and review · Service recovery: complaints, resolution and what restores trust · Issue and problem management · Working within competence: scope, referral and continuity of care

18

ICT Improvement Programmes

Organisational maturity, assessment and improvement programmes · Continuous improvement of programmes · Continuous improvement programmes · Organisational culture assessment and change

19

Managerial Technology Assessment

Taxation: obligations, computation and dispute · Managerial communication: briefing, listening and difficult conversations · Difficult conversations and managerial courage · 360-degree feedback and leadership assessment

20

ICT Management Practicum

Active listening and attending · Empathy, warmth and congruence · Questioning and reflection skills · Silence, pacing and presence

Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range

21

Strategic Communication and Executive Presentation

Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask

22

Leadership and Team Effectiveness

Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership

23

Analytical Thinking and Evidence-Based Reasoning

Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope

24

Professional Decision-Making

Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs

25

Negotiation, Influence and Stakeholder Management

Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain

26

Project and Execution Management

Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems

27

Financial Literacy for Professionals

Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support

28

Digital Skills, AI and Technology for Professionals

Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation

29

Ethics, Governance and Professional Accountability

Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance

30

Personal Effectiveness, Productivity and Career Growth

Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

ICT Service Architecture — applied to your own work
Business Systems Overview — applied to your own work
ICT Resource Planning — applied to your own work
Technology Service Procurement — applied to your own work
ICT Infrastructure Basics — applied to your own work
Systems Availability — applied to your own work

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CIMPS certification?

The Certified ICT for Managers Professional is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to ICT for Managers Professional, culminating in the capstone “ICT Management Practicum”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CIMPS?

This certification is ideal for Managers and Team Leaders, Heads of Department and Directors, Senior Executives and Aspiring Leaders and Business Owners and Entrepreneurs, and other professionals seeking to formalise their expertise in strategic leadership, organisational management and business transformation with a globally recognised credential.

How long does the CIMPS certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CIMPS internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised global leadership and management competency frameworks. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CIMPS certification?

The Certified ICT for Managers Professional is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CIMPS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CIMPS?

The Certified ICT for Managers Professional is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CIMPS?

The Certified ICT for Managers Professional carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CIMPS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CIMPS?

Graduates progress towards executive, director and C-suite leadership roles. The CIMPS strengthens your expertise in strategic leadership, organisational management and business transformation and positions you for advancement across corporates, public institutions, NGOs and enterprises.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Managing Director

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

Operations Manager

NGO Sector

“

I earned my CIMPS while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Head of Strategy

Government

Certified ICT for Managers Professional

Certified ICT for Managers Professional

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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