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🎓 Learning & Development  ·  Intermediate

Certified Resilience and Adaptation Coach

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CRAC)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Resilience and Adaptation Coach

Designed for today’s high-impact professionals, the Certified Resilience and Adaptation Coach (CRAC) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CRAC holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Resilience and Adaptation Coach
Acronym
CRAC
Category
Learning & Development
Level
Intermediate
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 349
Live Virtual
USD 549
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

Counselling Theories and Models
Facilitation, Delivery and Learner Engagement
Positive Psychology and Wellbeing
Mindfulness, Resilience and Self-Leadership Assurance
Meaning, Purpose and Flourishing
Professional Ethics and Governance
Course Curriculum

Programme Modules

The full programme, module by module.

1
Foundations and Professional Context of Certified Resilience and Adaptation Coach
Certified Resilience and Adaptation Coach: industry context, trends and professional standards · The helping relationship and its purpose · History and scope of counselling and coaching · Professional roles, boundaries and settings
2
Challenge, Safety and Change
Feedback, challenge and psychological safety in coaching · Goal setting and behavioural change in coaching · The working alliance and coaching presence · Analytical techniques and bias
3
Boundaries, Ethics and Supervision
The boundary between coaching and therapy · Ethics, supervision and reflective practice · Contracting and the three-way agreement · Relapse prevention planning
4
Evaluating What Changed
Evaluating coaching outcomes · Goal setting and behavioural change in coaching · Contracting and the three-way agreement · Record keeping, notes and professional documentation
5
Contracting the Engagement
Contracting and the three-way agreement · The working alliance and coaching presence · Ethics, supervision and reflective practice · Brand guidelines and consistency
6
The Working Alliance
The working alliance and coaching presence · Questioning, listening and the coach’s restraint · Feedback, challenge and psychological safety in coaching · Strengths-based coaching
7
Questioning and Restraint
Questioning, listening and the coach’s restraint · The working alliance and coaching presence · Goal setting and behavioural change in coaching · Stages of change and readiness
8
Coaching Practice
Team coaching and the team as client · Cultural context and coaching across difference · Building and running a coaching practice · Guard force management and supervision
9
Therapeutic Practice
Project roles and the project manager · Working with organisations on wellbeing · Business case and strategic alignment · Employment relationship and the psychological contract
10
Ethics and Safeguarding
Confidentiality and health data · Ethical decision-making under pressure · Ethics and responsible leadership · Professional standards and ethics (CIPS)
11
Communication Skills
Facilitation, training and public presentation skills · Communicating technical information to diverse audiences · Professional report writing and presentation · Communication and interpersonal skills
12
Development and Learning
Evaluating learning: from reaction to results · Learning needs analysis at organisational level · Knowledge management and organisational learning · Inclusive learning and accessibility
13
Groups and Facilitation
Group facilitation and group process · Managing virtual and cross-cultural teams · Building high-performing project teams · Cross-functional collaboration with product and service
14
Behaviour and Change
Foreign exchange and hedging · Engagement and motivation · Change management and adoption · Engagement, motivation and energisers
15
Goals and Measurement
Credit risk measurement and mitigation · Sales performance and pipeline management · Social performance and outreach · Investment principles and objectives
16
Leadership Context
Liquidity and funding management · Investment portfolio management · Thought leadership · Category management and strategy
17
Culture and Inclusion
Brand strategy, identity and equity · Leading project governance · Organisational change management · Change and adoption in projects
18
Client Relationships
Trends: ESG, transparency and stakeholder capitalism · Shareholder and stakeholder rights · Stakeholder mapping and influencing · Contractor and visitor safety
19
Risk and Compliance
Risk response and contingency · Integrated risk and quality control · Data quality and governance · Programme governance and assurance
20
Evidence and Research
Customer data platforms and segmentation · Web, campaign and funnel analytics · Sales analytics and forecasting tools · Market research design and methods
21
Wellbeing and Resilience
Operational risk and resilience · Stress testing and scenario analysis · Stress and psychosocial risk · Professional ethics and responsibility (PMI)
22
Workplace Context
Strengths, flow and engagement · Building trust and engagement · Advocacy and policy engagement · Workforce management and scheduling
23
Practice and Business
Carbon markets and climate finance · Project KPIs and performance metrics · Negotiation with buyers, suppliers and financiers · Earned value and forecasting
24
Digital Delivery
Digital permits and inspections · Automation and safety technology · Lessons learned and knowledge management · Digital, blended and low-bandwidth delivery
25
Programme Delivery
Emergency preparedness and planning · Territory and quota planning · Programme governance · Programme cycle management in NGOs
26
Community and Family Context
Corporate responsibility and community · Social media management: platforms, communities and algorithms · Measurement and analytics for media and social campaigns · Sustainability and social impact in projects
27
Health Context
Health, safety and compliance in delivery · Customer and brand health metrics · Brand health and measurement · Healthy work design
28
Standards and Quality
Expected credit loss and portfolio quality · Product safety and standards · Sustainability standards (GRI, ISSB) · Professional accreditation and CPD
29
Conflict and Resistance
Commercial negotiation and value capture · Sponsorship and negotiation selling · Negotiation with clients and partners · Managing difficult customers
30
Records and Reporting
Professional report writing · Risk registers and reporting · Financial reporting frameworks (IFRS/GAAP) · Integrated and sustainability reporting

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Challenge, Safety and Change — applied to your own work
  • Boundaries, Ethics and Supervision — applied to your own work
  • Evaluating What Changed — applied to your own work
  • Contracting the Engagement — applied to your own work
  • The Working Alliance — applied to your own work
  • Questioning and Restraint — applied to your own work
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
🎓 Enrol & Study Online — Instant Access
Secure checkout · Instant LMS access · Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CRAC certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CRAC?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CRAC certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CRAC internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CRAC certification?

The Certified Resilience and Adaptation Coach is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CRAC certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CRAC?

The Certified Resilience and Adaptation Coach is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CRAC?

The Certified Resilience and Adaptation Coach carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CRAC while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CRAC?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CRAC strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector

I earned my CRAC while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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