What is the Certified Leadership Coaching Specialist?

The Certified Leadership Coaching Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Leadership Coaching Specialist in Australia

Executive Summary

Certified Leadership Coaching Specialist

Designed for today’s high-impact professionals, the Certified Leadership Coaching Specialist (CLCS) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CLCS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Leadership Coaching Specialist

Acronym

CLCS

Who Should Enrol?

Trainers and Facilitators
Instructional and Curriculum Designers
Learning and Development Professionals
Academic and Education Administrators

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Leadership Capability

Develop the strategic and operational skills to lead complex instructional design functions

Career Advancement

Accelerate your career towards senior L&D, academic and learning-leadership roles

Strategic Thinking

Build the strategic thinking, analysis and execution skills of world-class leaders

Organisational Impact

Design and implement instructional design systems that drive performance and measurable results

Personal Excellence

Develop emotional intelligence, resilience and authentic executive presence

Global Employability

Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories and Models

✦Facilitation, Delivery and Learner Engagement

✦Positive Psychology and Wellbeing

✦Mindfulness, Resilience and Self-Leadership Assurance

✦Meaning, Purpose and Flourishing

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Leadership Coaching Specialist

Certified Leadership Coaching Specialist: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

The Working Alliance

The working alliance and coaching presence
Questioning, listening and the coach’s restraint
Feedback, challenge and psychological safety in coaching
Referral, multi-agency work and the client pathway
Contracting and the three-way agreement
The boundary between coaching and therapy
Goal setting and behavioural change in coaching
Mentoring, sponsorship and developmental relationships
Ethics, supervision and reflective practice
Evaluating coaching outcomes
Team coaching and the team as client
Cultural context and coaching across difference
Building and running a coaching practice
Clinical assessment and shared formulation
Therapeutic modalities and choosing an approach

Questioning and Restraint

Questioning, listening and the coach’s restraint
The working alliance and coaching presence
Goal setting and behavioural change in coaching
Outcome monitoring in therapeutic work
Risk assessment and safeguarding in practice
Trauma-informed delivery and its limits
Working with ambivalence and motivation
Group facilitation and group process
Record keeping, notes and professional documentation
Remote and telephone practice
Endings, relapse and maintaining change
Practitioner wellbeing and vicarious trauma

Challenge, Safety and Change

Feedback, challenge and psychological safety in coaching
Goal setting and behavioural change in coaching
The working alliance and coaching presence

Boundaries, Ethics and Supervision

The boundary between coaching and therapy
Ethics, supervision and reflective practice
Contracting and the three-way agreement

Evaluating What Changed

Evaluating coaching outcomes
Goal setting and behavioural change in coaching
Contracting and the three-way agreement

Contracting the Engagement

Contracting and the three-way agreement
The working alliance and coaching presence
Ethics, supervision and reflective practice

Workplace Context

Completion, engagement and impact metrics
Engagement, motivation and energisers
Talent, succession and workforce learning
Policy and public engagement
Stakeholder engagement plan
Public consultation and engagement
Stakeholder and investor engagement
Employee engagement models and drivers
Attrition, engagement and productivity analytics
Digital HR and the employee experience platform
Data protection and employee privacy
Community and tenant engagement
Structuring engagements: scope, deliverables and expectations
Managing engagement risk and professional liability
Community engagement and equity

Practice and Business

Access to finance and de-risking
Digital marketplaces and e-commerce
Integrated marketing communications (IMC)
Digital marketing strategy and channels
Content marketing and editorial planning
Email marketing and automation
Marketing technology and the stack
Types of banks and financial institutions
Financial inclusion and the evolving customer
Trade finance and letters of credit
The role of IT in business and value creation
Market and interest-rate risk
Business continuity and crisis management
Treasury function and money markets
Funds transfer pricing

Digital Delivery

Digital transformation in banking
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches
Cybersecurity and fraud technology
Technology governance and change control
Digital credit and alternative data
The technology landscape and trends
Ethics, responsibility and digital citizenship
Virtual and hybrid facilitation
The finance function and digital transformation
Marketing technology stack
Scaling technologies and business models
Digital and market transformation
Digital advisory, e-extension and mobile services

Programme Delivery

Account planning and whitespace analysis
Leading campaigns and sales projects
Team leadership in field and project settings
Analytical techniques and bias
Preparing financial statements
Implementation planning and risk management
HACCP principles and prerequisite programmes
Advisory service design and delivery
Innovation in service delivery
Designing voice-of-customer programmes
Governance of the CX programme
Projects and expansion: connecting the unserved
Range planning and category management
Mine planning and methods: surface and underground
Financial reporting frameworks (IFRS/GAAP)

Community and Family Context

Social media and community management
Customer and community engagement
Social performance and outreach
Corporate social responsibility communications
Interpreting financial statements
Corporate social responsibility and ESG
Environmental, social and governance (ESG)
Corporate responsibility and community
Social media management: platforms, communities and algorithms
Measurement and analytics for media and social campaigns
Sustainability and social impact in projects
Integrated and sustainability reporting
Corporate social responsibility and community impact
Group dynamics, facilitation and community mobilisation
Social media customer care

Health Context

Reporting quality and governance
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Health, safety and compliance in delivery
Customer and brand health metrics
Brand health and measurement
Measuring brand health
Wellbeing and holistic health strategy
Confidentiality and health data
Management accounts and dashboards
Health records, data and confidentiality
Forecasting and pipeline health
Budget vs actual and variance
Cost and profitability analysis

Standards and Quality

Forecasting and planning
Sustainability certification and standards
Traceability, recall and quality assurance systems
Quality management systems and audits
Grades, standards and quality
Roles, standards and professional conduct
Governance of service standards
Quality monitoring and coaching
Continuous improvement in service
Driving measurable service improvement
Designing a service or experience improvement
Integration with quality and environment
Certification and continual improvement
Design review and quality
Process improvement and lean thinking

Conflict and Resistance

Conflicts of interest management
Offer management, negotiation and pre-boarding
Conflict resolution and mediation
Managing resistance and engagement
Difficult conversations and feedback
Negotiation and conflict resolution
Managing resistance and capability building
Negotiation strategy and planning
Negotiation tactics and behaviours
Property viewings, offers and negotiation to close
Managing risk and difficult cases
Managing difficult customers
Negotiation with buyers, suppliers and financiers
Conflict resolution over land, water and resources
De-escalation and difficult customers

Records and Reporting

Board and executive reporting
Monitoring, evaluation and reporting
Board reporting and information flows
Governance of ESG and reporting
Communicating and reporting to leadership
Management and board reporting
Environmental monitoring and reporting
Incident reporting and record-keeping
Data visualisation for finance
Sustainability reporting and disclosure
Board and management reporting
Process and control documentation
Control monitoring and reporting
Tender planning and documentation
Professional report and presentation

Coaching Practice

Coaching for performance
Building a coaching culture
Measuring coaching and mentoring impact
Coaching models and frameworks (GROW)
Coaching leaders and managers
Facilitation, coaching and mentoring
Creating a coaching culture
Mentoring and sponsorship
Coaching and skill development
Solvency, capital and prudential supervision
Wellbeing and resilience coaching
Measuring coaching outcomes
Coaching and developing team members
Sales enablement and coaching
Coaching and quality monitoring

Therapeutic Practice

Decision support and insight
Workplace wellbeing strategy
Employment relationship and the psychological contract
Resilience, wellbeing and stress management
Communicating financial results
Working with organisations on wellbeing
Job safety analysis (JSA) and task risk
Dynamic and site-specific risk assessment
Residual risk and ALARP
Risk registers and monitoring
Communicating risk to the workforce
Psychodynamic and psychoanalytic approaches

Ethics and Safeguarding

Conflicts of interest and procurement ethics
Professional standards and ethics
Marketing and sales ethics
Managing boundaries and dual relationships
Peer support and consultation
Duty of care and risk management
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Roles, conduct and professional standards in banking
Ethics and integrity in banking
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Driving effective, ethical outcomes
Ethical, risk and feasibility considerations

Communication Skills

Internal communications
Event and sponsorship communications
Communications analytics
Presentation and public speaking
Voice, communication and delivery
Feedback and developmental conversations
Crisis and reputation communication
Communication strategy in change programmes
Continuous feedback and performance conversations
Safety communication and campaigns
Toolbox talks and safety communication
Professional case study and presentation
Communicating with families and carers
Psychoeducation and public communication
Presenting recommendations to senior decision-makers

Development and Learning

Attachment and developmental theory
Lessons learned and development
Scaling delivery capability
Project management plan development
Schedule development and optimisation
Team development and effectiveness
Your one-year professional development trajectory
Record-keeping and data protection
Complaints, accountability and fitness to practise
Legal responsibilities and professional bodies
Client feedback and satisfaction
Multimedia and video for learning
Microlearning and mobile learning
Career and talent development
Motivation and self-directed learning

Groups and Facilitation

Belonging, culture and employee resource groups
Team leadership within HR
Evidence-based improvement
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams
Team diversity and inclusion
High-performance team rituals and cadence
Productivity, collaboration and workflow tools
Team leadership in security operations
Building high-performing sales teams
Designing and facilitating groups
Psychoeducation and workshops

Behaviour and Change

Change control and configuration
Organisational change management
Change and adoption in projects
Measuring change and project impact
Baseline setting and change control
Team leadership and motivation
Motivation and engagement
Designing an intervention or programme
Evidence-based practice
Behaviour change and adoption of innovations
Foreign exchange and treasury operations
Foreign exchange and hedging
Engagement and motivation
Change management and adoption
Cost concepts, classification and behaviour

Goals and Measurement

Risk assessment and safety planning
Monitoring profitability and performance
System operation and performance
Linking CX to business performance
Net Promoter Score and satisfaction metrics
Performance management in service
Service quality and turnaround metrics
Credit risk measurement and mitigation
Sales performance and pipeline management
Investment principles and objectives
Performance management systems and cycles
Leading and lagging metrics
Policy, planning and objectives
Setting goals, roles and accountability
Contract performance and exit

Leadership Context

Goal setting and contracting
Decision-making and problem solving
The two-year horizon: expertise, leadership and professional standing
Revenue management and yield
Influencer and affiliate marketing
Key account management strategy
Renewals and churn management
Data-driven decision-making
Field sales and territory management
Tender and bid management
Reporting to leadership
Project management software and tools
Portfolio and resource management systems
Document and configuration management
Programme management principles

Culture and Inclusion

Treatment planning and review
Managing virtual and cross-cultural teams
Brand strategy, identity and equity
Managing complexity and comorbidity
Workplace and organisational contexts
Change talk and readiness
Goal setting and action planning
Service culture and brand promise
Building a customer-centric culture
Building a service culture
Brand equity and positioning
Building a culture of compliance
Financial inclusion strategy
Learning cultures and the learning organisation
Nomination, succession and diversity

Client Relationships

Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Stakeholder and impact analysis
Stakeholder mapping and influencing
Contractor and visitor safety
Categories of spend and stakeholders
Contract types and risk allocation
Contract administration and variation
Contract governance and compliance
Stakeholder mapping and liaison
Wealth, SME and corporate relationships
Stakeholder communications
Contract law and formation
Contract exit and renewal

Risk and Compliance

Regulatory duty and accountability
Risk, compliance and feasibility analysis
Enterprise risk management in banks
Liquidity risk and asset-liability management
Operational risk and resilience
Habit change and behaviour design
Model risk and provisioning (IFRS 9)
Regulatory compliance and central-bank rules
Regulatory reporting and audits
Interest-rate risk and gap analysis
Asset-liability committee (ALCO) governance
Accountability and follow-through
Regulatory compliance and market requirements
Insurance and price-risk management
Water-user associations and governance

Evidence and Research

Baseline surveys and data collection tools
Data quality, analysis and reporting
Strengths, flow and engagement
Meaning, purpose and values
Portfolio of evidence and reflective practice
Data-driven decision support and analytics
Complaint data and learning
Service analytics and dashboards
Text and interaction analytics
Data privacy and consent
Influencing and presenting insights
Qualitative and quantitative research
Translating insight into strategy
Data ethics and customer privacy
Data protection and customer privacy

Professional Leadership Practice

Value and benefits management
Requirements gathering and management
Earned value management
Procurement and contract management
Vendor selection and management
Issue and problem management
Negotiation and conflict management
Sustainable input management
Capacity and performance management
Outcome and process measures
Evidence-based practice and research literacy
Influencing and safety leadership
Environmental management systems (ISO 14001)
Data, records and confidentiality tech
Management review and improvement

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Leadership Coaching Specialist principles aligned with recognised instructional-design, quality-assurance and CPD standards
Apply evidence-based methods to improve instructional design, training delivery and learning management
Master instructional design and curriculum development and facilitation, delivery and learner engagement
Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in instructional design

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CLCS certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CLCS?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CLCS certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CLCS internationally recognised?

What is the cost of the CLCS certification?

The Certified Leadership Coaching Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CLCS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CLCS?

The Certified Leadership Coaching Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CLCS?

The Certified Leadership Coaching Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CLCS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CLCS?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CLCS strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Certified Leadership Coaching Specialist

Certified Leadership Coaching Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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